Active Virus Control Will Not Stay On

RE: message from Christian...

When I click ''Active virus control' to on it will not stay on. I have already sent you the file that you need from the thread I quoted in the message I sent you. Hopefully this is what you mean otherwise just let me know.

Thanks

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rootkit

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

fitsw6

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

I have already done that and you told me to make a thread. I have already PM'd you the file as described in that article prior to you telling me to make this thread.

rootkit

Hello

Please follow the steps from this article to reinstall the product.

http://forum.bitdefender.com/index.php?act...f=241&id=44

You have some corrupt file in the current installation.

Thank you.

drmurda

RE: message from Christian...

When I click ''Active virus control' to on it will not stay on. I have already sent you the file that you need from the thread I quoted in the message I sent you. Hopefully this is what you mean otherwise just let me know.

Thanks

Im having the same problem man, This Must be a common issue... have they even told you how to fix it yet?

Getting tired of Bitdefenders issues... Cant even get a registration email for my ###### thing...

fitsw6

Im having the same problem man, This Must be a common issue... have they even told you how to fix it yet?

Getting tired of Bitdefenders issues... Cant even get a registration email for my ###### thing...

Ye I just reinstalled it again and that worked.

rootkit

Hello

Thank you very much for your feedback!

Let me know if you need anything else.

Take care.

NFastuca2012

Hello

Please follow the steps from this article to reinstall the product.

http://forum.bitdefender.com/index.php?act...f=241&id=44

You have some corrupt file in the current installation.

Thank you.

Hi, I am having the same problem. If i uninstall the program and then reinstall it again will I be charged again?