"autoscan Settings Changed" In Event Log

Hi guys

I have 2 issue with my BD internet security 2012.

first:

in about 1 hour I have 28 antivirus event log that says "autoscan settings changed". autoscan is on, but its become on and off itself.

why autoscan become on and off continually?

second:

my computer crash every time I run proxifire portable app . I added this program folder in excluded list but not resolved.

Please help me

thank you

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rootkit

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

swaezi

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Thank you.

Ticket ID:201202281027252

Thank you.

rootkit

Hello

I have created a new ticket in the system and closed the old one.

201203021008949

I will reply in a few minutes.

Take care.

swaezi

Hello

I have created a new ticket in the system and closed the old one.

201203021008949

I will reply in a few minutes.

Take care.

I replayed the generated .arn file

I found the reason of my first issue

I use VLC 2.0 App and every time I make it full screen auto scan become disabled and every time i come back from full screen it become ON.

Please fix it

rootkit

Hello

Welcome back.

Please check you Inbox in about 20 minutes. I will send you a reply.

Thank you.

swaezi

Hello

Welcome back.

Please check you Inbox in about 20 minutes. I will send you a reply.

Thank you.

I edited that file and now my first issue is resolved.

I never give that log.

thank you

rootkit

Hello

Could please send me a download link of that application so I can send it to our labs?

Also, I will close the ticket in the system and we will continue the discussion over here.

Thank you.

swaezi

Hello

Could please send me a download link of that application so I can send it to our labs?

Also, I will close the ticket in the system and we will continue the discussion over here.

Thank you.

Thank you

the Program link is http://www.proxifier.com/distr/ProxifierPE.zip

rootkit

The software is still in analysis.

Until I receive the an answer, could you please add it to the Exclusions list and check if everything is OK?

http://forum.bitdefender.com/index.php?showtopic=30243

Thank you.