I use Bitdefender İnternet Securtiy 2012. I do a Full system scan and program found Variant.kazy.61545 and it didnt delete this item. ı do again a new scan Variant.kazy.61545 was found my computer. what can I do?? I upload a picture for this
Hi
Welcome to the forums.
In order to be able to assist you please run a Full System Scan task with Bitdefender and send us the resulting scan report.
[how to GENERATE A FULL SYSTEM SCAN LOG]
- Before running the scan please make sure that you have the latest virus definitions downloaded via the Update module.
For this you need to open Bitdefender and from the main interface click on Update now;
- After the update process has completed successfully you can proceed to
running the scan task.
In the same window go to Antivirus and press the Scan now button =>Full system scan.
- After the scan has finished you need to submit the scan log file.
This is accomplished by running the Support tool file that can be
downloaded from this location:
http://www.bitdefender.com/files/Knowledge...or_scanlogs.exe
Save the file prior to running it and to continue you need to accept the terms of use.
At the end of this process an archive will be created on your Desktop starting with bdamst.
. Send me that file via PM.
Thank you.
Hello
We fixed the Gen:Variant.Kazy.61545 detection and there will be no more false positives, so the logs required are no longer needed.
Please update bitdefender in about 2 hours and rescan the system.