Help Finding Files

maher.murad

when i connect my portable hard drive to laptop, bitdefender found virus and move it to quarantine. the virus in quarantine named "trojan.lnk.runner.f" if i run without protectetion i found a hidden folder named "recycler" . my problem is that i have only two options in bitdefender quarantine to delete or to restore but if i delete the virus the whole date connected to it shall be deleted. can i delete this virus and keep my data files? please help

rootkit

Hello

Welcome to the forums.

In order to be able to assist you please run a Full System Scan task with Bitdefender and send us the resulting scan report.

[how to GENERATE A FULL SYSTEM SCAN LOG with Bitdefender 2012]

- Before running the scan please make sure that you have the latest virus definitions downloaded via the Update module.

For this you need to open Bitdefender and from the main interface click on Update now;

- After the update process has completed successfully you can proceed to

running the scan task.

In the same window go to Antivirus and press the Scan now button =>Full system scan.

- After the scan has finished you need to submit the scan log file.

This is accomplished by running the Support tool file that can be

downloaded from this location:

http://www.bitdefender.com/files/Knowledge...or_scanlogs.exe

Save the file prior to running it and to continue you need to accept the terms of use.

At the end of this process an archive will be created on your Desktop starting with bdamst.

. Send me that file via PM.

Have a great weekend!