Virus Keeps Popping Up

Bitdefender is blocking a virus that keeps returning.

Virus Name: Trojan.Generic.7262265

Location: dl.dropbox.com/u/61092690/miner.exe

Accessed by: Accessing process

"Access to this file has been denied."

How do I get rid of this?

I am not able to provide a scan log, as my computer keeps crashing whenever I run a Bitdefender scan (another issue I need help to resolve).

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rootkit

Hello

Welcome to the forums.

Please run a scan in Rescue Mode and let me know if everything after this.

http://forum.bitdefender.com/index.php?showtopic=31833

Take care.

DevonTT

Hello

Welcome to the forums.

Please run a scan in Rescue Mode and let me know if everything after this.

http://forum.bitdefender.com/index.php?showtopic=31833

Take care.

I attempted to run a scan in Rescue Mode, but I got this error:

Error while reading MBR of in partition table of drive (hd03)

BIOS: Drive=0x0, H=1, S=18

Try (fd0): invalid or null

Cannot find bdrescue in all drives

The bootup stops at this point, and I have to hit control-enter-delete to continue. I'm then taken back to the screen asking whether I want to boot Windows normally or in Rescue Mod.

Please advise.

rootkit

Hello

In this case, could you please try to repair Bitdefender and run A Full System Scan?

http://forum.bitdefender.com/index.php?showtopic=31145

Thank you.

DevonTT

Thanks--that worked. I was able to complete a scan and remove all the viruses.

rootkit

Hello

Great, I am glad to hear that.

Let me know if you have other questions regarding the malware removal process.

Take care.