Autoscan Disables Automatically!

Hello guys,


I'm using BDTS 2012 Trial version and it keeps turning off Autoscan option automatically and i have to enable it manually. I don't use neither laptop nor automatic laptop mode. Can someone plz help me fix this pr0blem plz? it occurs every time i restart my pc..


Thx nd regards.

Comments

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.

  • Hi :)


    Please follow the steps explained in the article below and send me via PM the generated log file:


    http://forum.bitdefender.com/index.php?showtopic=29927


    If the file is too big to attach it, upload it on


    http://www.sendspace.com


    or


    http://www.mediafire.com


    and send me a PM with the download link.


    If you were already asked to generate the log file, disregard the message above and just post the ticket ID.


    Have a nice day.


    But Now a Days When i Start My my PC It is Disable Then I Manually Re-enable Again and again first it use to enable automatically i auto pilot mode on..

  • rootkit
    rootkit ✭✭✭
    edited April 2012

    Hello :)


    Welcome back.


    Please restart your machine in Safe Mode.


    [How to restart in SAFE MODE]


    - Restart the computer;


    - Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;


    - Select "SAFE MODE"


    Open this file in Notepad:


    C:\Program Files\Bitdefender\Bitdefender 2012\settings\gamemode.xml


    Edit the file in this section:


    <AutomaticGameMode enabled="1">


    <UseDBOKF>1</UseDBOKF>


    <FullScreenAction>0</FullScreenAction>


    <AskWhenAdding>0</AskWhenAdding>


    </AutomaticGameMode>


    Reboot your machine in Normal mode and tell me if the situation is reproducing.


    Take care.

  • Hello :)


    Welcome back.


    Please restart your machine in Safe Mode.


    [How to restart in SAFE MODE]


    - Restart the computer;


    - Press the "F8" key several times before Microsoft Windows begins to load; you need to press "F8" until you will be displayed a text menu;


    - Select "SAFE MODE"


    Open this file in Notepad:


    C:\Program Files\Bitdefender\Bitdefender 2012\settings\gamemode.xml


    Edit the file in this section:


    Reboot your machine in Normal mode and tell me if the situation is reproducing.


    Take care.


    Sorry For late reply


    But The issue is reproducing.


    Screenshot uploaded

    post-83924-1335028272_thumb.png

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Please follow these steps to repair the current instance of Bitdefender:


    http://forum.bitdefender.com/index.php?showtopic=31145


    Take care.

  • Hello :)


    Please follow these steps to repair the current instance of Bitdefender:


    http://forum.bitdefender.com/index.php?showtopic=31145


    Take care.


    The Setup hang up at :

    post-83924-1335196425_thumb.png

  • The Setup hang up at :


    The Matter Has Been Solve by using bitdefender uninstall tool and by reinstalling

  • rootkit
    rootkit ✭✭✭

    Hi :)


    Wonderful.


    Let me know if you have other questions.


    Have a great day!