Bitdefender 2012 & Winamp 5.623 Problems (crash)

Geert Pirens

Hi,

I have discovered a problem that Winamp does not startup anymore (crashes) when Bitdefender 2012 is installed.

A re-install of Winamp does not solved the issue.

I noticed this problem when my Bitdefender 2010 was at his end and have to renew my subscription, so I de-install Bitdefender 2010 and installed the latest Bitdefender 2012 (evaluation) and than I discovered this problem with Winamp.

Winamp starts-up and windows tells that I has to be closed and send report to Micr0s0ft.

I de-install the Bitdefender 2012 and Winamp 5.623 is working fine again!

Any suggestions?

rootkit

Hi

Welcome back to the forums!

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

Geert Pirens

Thanks for the help but I dont have the time (at the moment) to troubleshoot for Bitdefender.

It's the second time Bitdefender is leting me down, first I could not add a program to exeption (false-positive) after serval mails stil no solution and now this issue.

Alway was satisfied for 4 years till now

I installed AVG Anti-Virus 2012 (trial) and all works well.

(also the false-positive software I was talking about works Great)

rootkit

Hi

We apologize for any negative experience you have encountered with our products or our support. Your feedback is appreciated, and will be directed to the appropriate team for review, to enable us to improve our support and services.

Thank you for taking the time and please do not hesitate to contact us if you need further details from us.

Take care.