Trojan.sirefef.bv And Smart Fortress Virus

Dandiman

Can anyone advise on how to remove the Smart Fortress virus? It seems to have infected my personal laptop and as a result I have also lost my Internet connection. BitDefender also keeps alerting me to a virus Trojan.Sirefef.BV.

Can anyone advise as it is proving rather frustrating.

rootkit

Hello

Welcome to the forums.

In order to be able to assist you please run a Full System Scan task with Bitdefender and send us the resulting scan report.

[how to GENERATE A FULL SYSTEM SCAN LOG]

- Before running the scan please make sure that you have the latest virus definitions downloaded via the Update module.

For this you need to open Bitdefender and from the main interface click on Update now;

- After the update process has completed successfully you can proceed to

running the scan task.

In the same window go to Antivirus and press the Scan now button =>Full system scan.

- After the scan has finished you need to submit the scan log file.

This is accomplished by running the Support tool file that can be

downloaded from this location:

http://www.bitdefender.com/files/Knowledge...or_scanlogs.exe

Save the file prior to running it and to continue you need to accept the terms of use.

At the end of this process an archive will be created on your Desktop starting with bdamst.

Upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and post here the download link.

We will analyze the information you sent and then reply with a possible solution in the shortest time.

Have a nice day.