Gen:Trojan.Heur.FU.fqZ@aeeBYzm
Process: c:\programdata\Windows\msseedir.dll
BitDefender could not disinfect, delete or quarantine this item. Access to this object has been denied.
How do I eliminate this issue?
Hi and welcome to our forums
Please pack that file in archive with the password infected and send me a PM with it.
.During this process the Real Time Protection in Bitdefender must be temporarily disabled;
[how to DISABLE THE ANTIVIRUS PROTECTION in Bitdefender 2012]
In order to disable the antivirus protection,please open Bitdefender and click the "Settings" button in the upper side part of the interface"; In the new window go to "Antivirus" > "Shield"tab and click on "Turn off" under On-access scanning.Select the time interval that suites your troubleshooting needs and click "OK" . The On-access scanning should be enabled back after finishing the troubleshooting procedure.
If the file is too big to attach it, upload it on
http://www.sendspace.com
or
http://www.mediafire.com
and send me a PM with the download link.
We will get back to you as soon as the analysis is complete. Have a nice day.
