Scan All Files Option Is Disabled, Cant Enable

orpheus M.

Bitdefender says 'scan all files option is disabled' and shows it as a issue to fix. But whenever I try to enable it, operation is failed. Any solutions ?

Thanks in advance.

rootkit

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.

coolzero

Hi.

I have the same problem.

Have anyone understood the problem?

I've bought a license for 3PC's but one of them is having this problem.

rootkit

Hello

Please follow these steps and reinstall the product on your system:

http://forum.bitdefender.com/index.php?sho...st&p=143091

Take care.