Autoscan Usb Media Not Working

fretless

hello!when i insert an external usb drive,Bitdefender don't scan it,instead,when i insert DVD,the auto scan scan works,and the scan icon is visible in the applications bar.the auto scan usb media option in "settings/antivirus/exclusions"is enabled.my OS is W7 Ultimate x64

when i use ESET Smart Security or Kaspersky Internet Security,the auto scan mode when insert USB devices,works in both cases.they recognize my USB drives.

solutions?

fretless

all quiet on the eastern front?it is possible that no one can answer me?

fretless

this is the way to help customers?the silence?i'm very bewildered

rootkit

Hi

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.