Can't Internet Bank

jamestec

Hello,

PaySafe is quite nice along with the overall sturdiness, feature-filled and partially cross-platform Bitdefender 2013.

But I recently tried to do some Internet Banking with PaySafe, but it wouldn't open the new window that would allow me to login.

The site I tried is;

Bank West (AU)

When you try to press on the orangey button "Go>", nothing happens in SafePay, but if I was to try it in Google Chrome or any other Browser, a new window would pop up and let me login.

Not sure why it wouldn't work, but maybe because SafePay only allows Tabs, not seperate Windows.

Sincerely,

Jamestec.

Edit:

I have;

Bitdefender Total Security 2013

Windows 7 64 Bit.

pianistaPL

I have this same on the www.inteligo.pl or www.ipko.pl

When i'm clicking "login" nothing happens.

pianistaPL

Christian, where are you?

rootkit

Hi

I am right here.

On the other browsers, you can log in? Mozilla Firefox, Google Chrome, Opera, Internet Explorer, Apple Safari

Thank you!

jamestec

I only have Internet Explorer, Firefox and Chrome.

For all three, logging into Bank West (AU) works.

Firefox and Chrome open a new window for the login details, whereas Internet Explorer opens a new tab.

Safe Pay doesn't open anything.

peleus

Hi James. Just to be sure. What browser and version are you using with this?

jamestec

I got Internet Explorer 9.0.8, Firefox 14.0.1 and Google Chrome 21.0.1.

Mostly use Google Chrome 21.0.1.

gralam

I only have Internet Explorer, Firefox and Chrome.

For all three, logging into Bank West (AU) works.

Firefox and Chrome open a new window for the login details, whereas Internet Explorer opens a new tab.

Safe Pay doesn't open anything.

I have the same problem with my main banking site...Safepay won't open the "new window" sign in page that the browsers do. Is there a way to tweek Safepay to do this Christian?

Thanks, Graham

camarie

But I recently tried to do some Internet Banking with PaySafe, but it wouldn't open the new window that would allow me to login.

The site I tried is;

Bank West (AU)

When you try to press on the orangey button "Go>", nothing happens in SafePay, but if I was to try it in Google Chrome or any other Browser, a new window would pop up and let me login.

The latest version (about to be released) should fix this. Basically the "allow an URL to open a popup" policy is now scanning for both parent and popup URL, and if either one of them is marked as bank, the popup will open in a new tab.

Regards,

Cristian