-
Problem with HDMI to USB converter?
I have used Bitdefender Safepay for a couple years without any issue. But now, since I've installed a second monitor, Safepay opens briefly and vanishes. I have tried everything to solve the problem. Anyone know hoe to solve this issue?
-
Safepay Open And Closes Itself In Seconds
I just installed BD Total Security 2013 30 days trial, and I'm unable to use Safepay on my Win7 64 since every time I open this application it stays open for some seconds then goes back to my desktop. I can see that a a process sill remain loaded on memory, but it's impossible to switch back. If I try to open again…
-
How do I get the Manage Pop-ups feature to work?
I've been using Safepay for a few years and it's worked ok. I just installed it on a new laptop and now the Manage Pop-ups feature does not work. Here's the scenario: I am in a b and I click a link. I get the "pop-up message blocked" message. In that message, I check the box to always allow pop-ups from the site. I refresh…
-
Virtual Keyboard
hopefully I have not missed any post on this subject in the formums. I use safepay and found when logging in to mybank the user name is clear for anyone to read and the password is covered by asterixs all very good for tech computer hacking but what about human observation? Anyone watching over my shoulder can see my login…
-
Safepay Problems
I bought the product yesterday and activated Safepay...then the problems started. The screen freezes when I try to enter eBay or my online banking, or I lose the desktop theme. All in all nothing but problems. There is nothing on the support pages for solving these problems, other than "old" or "unresolved" issues ! if I…
-
Safepay Screen Loads And Disappears
Hi, I am running Bitdefender on Windows 10. Whenever I try to open Safepay it maximises for about 2 seconds and then automatically minimizes to the task bar. Is anyone able to help with this issue? Thanks, Jamie
-
What does Safepay actually do?
Hello, I’m wondering if Safepay is really needed when accessing sensitive sites or is it just a marketing gimmick. Does someone how how it works exactly and what additional protection it gives me (if any at all)? Thanks =]
-
Safepay Screen Loads And Disappears
I just purchased bitdefender virus plus with safepay, however, when I try to use safepay, it will load for a second or two then the screen disappears. I am running Win XP pro service pack 3. Any ideas on how to get this working?
-
cannot write anything using safepay !
hello my first post here anyone else have the problems I'm having using safe pay for all my online activities BUT for many months unable to input text when i search for example when I'm in amazon i cannot put any text into the search bar i now have to use the floating keyboard this is a real pain why so long in sorting out…
-
Unable to enter in prompts
I use safepay to access my bank. Today, I have trouble filling in text boxes, including: userid password I have been able to get both of those filled in after a number of attempts (re-starting safepay), but I have 2-factor verification. I get the code they send me alright, but cannot enter said code. I put my cursor there,…
-
Double Entries
I have set Safepay to open for Paypal payments on eBay. I find when Safepay opens, I then enter the Paypal password and email and then it opens with a Google page requiring its password. Having done that, then it opens Paypal again and I have to enter the same Paypal password all over again before finally reaching the…
-
Safepay And Paypal
I am using BitDefender Antivirus 2015 with Windows 10. Although I can use Safepay without difficulty on my bank site (even though it says it won't work without some sort of cookies which I have turned on but the message doesn't change) when it comes to using Paypal for online purchases, it does ask whether I want to use…
-
Safepay Never Redirects From Chrome
I have BD total 2016 installed ,when i open banking website or i pay online safepay browser never openes automatically even when i chose option to automatically redirects its really wierd. In chrome there is only wallet extention is installed
-
Virtual Keyboard
I am assuming that from reading everything before this post, that there is no way to turn off the Virtual keyboard from automatically popping up. I hit the "X" and go on, but it is annoying. I have the whole Bitdfender Fancy internet security suite, Malwarebytes and only on my home computer where I do my stuff that needs…
-
Safepay Not Working With Some Banks
I have been using Safepay for quite a long time without any problems, I have Firefox as my default browser, I thought that Firefox was running a bit slow so I hit the restore to default settings as I thought it may freshen it up a bit. The problem I now have is that Safepay will work with some banking sites but not my main…
-
Auto Open For My Sites?
I am new to Safepay. I just installed Bitdefender Virus Plus 2014 last week. I added 2 bookmarks in Safepay, one for my bank and the other my credit card site. In settings, it has both domains set to "Automatically Open". And I set the general Safepay setting to "Automatically Open". When I am using Firefox and bring up…
-
Safepay Doesn't Open Digital Certificate
Hello Bitdefender team I bought the Internet Security 2013 just yesterday. I am a returning customer becuase I was always satisfied with Bitdefender. The only problem I have for now is loging into my web bank account. On IE everythinks works ok but not under Safepay. The bank web page opens normally. When I click to open…
-
Paypal Needs Cookies To Work = Safepay Is Useless?
Hello Every time I try to use Safepay with Paypal, the Paypal webpage says that I need cookies enabled to use Paypal. Is it possible to use safepay with Paypal at all? If so, how? Thank you
-
Not Downloading Pdfs From Two Of My Banks
I have the above issue with two of my banks, www.anz.com.au and www.28degreescard.com.au. ANZ opens the pdf in a pop-up and 28 Degrees opens in a new tab with the heading "AFP2web Version 3.0" Under safepay, nothing appears to happen in both cases. When using safepay on the American Express site…
-
Safepay Virtual Keyboard
Hi everyone just came across this topic and wondered if it's just as safe to use Windows 8 own virtual keyboard rather than the Safepay one? Maybe I'm not seeing the full picture here but when using internet banking surely it's just the same thing, also Safepay does slow things down somewhat! Would appreciate anyones…
-
How Do You Allow Pop Ups In Safepay?
How does one allow pop ups in SafePay? As one of my banking accounts requires it. If it can't be allowed, that's a bit of a let down.
-
Safepay - Not Impressed And It Lacks Useability
I have tried using SafePay and must admit am far from impressed by it. There are major issues with it. If when logging in, or typing in for payments and the bank doesn't recognise it the password and asks you to set up a new password SafePay does NOT pop up and let you do it. You have to switch to doing it via a non-safe…
-
Keypass And Safepay
Hello, I would like to ask a question regarding safepay and the clipboard. If I copy a password from Keypass Password manager that is open on the desktop, switch to safepay and then paste the password in a form, is this a safe procedure?
-
Getting Safepay Notifications When I Shouldn't
Recently I have started getting safepay notifications when I shouldn't. Seems like any site I visit will trigger one. (wikipedia, cbs sports among others... when I am not making purchases) After accidentally clicking yes once it brought me to a foreign (non united states) amazon site... with a product I'd have no interest…
-
Safepay Produced A Bsod!
Safepay produced a blue-screen-of-death the forst time I tried it. I did not note down the error msg on the screen. The BSOD brought back bad memories from the past and I have have been apprehensive about using Safepay ever since. Anyone else experienced a BSOD using this?
-
Safepay Crashes On Login
Hi, Using safepay on my 64 bit win 7 laptop, and trying to internet bank with lloydstsb.com. I can enter my login and password no problem, then select my memorable information from the drop-down boxes, but on pressing continue after that, safepay always crashes and closes. Dismissing the safepay popup then causes regular…
-
Bitdefender Wallet
I don't want to use Bitdefender Wallet to store passwords or bank passwords etc....How do I shut off this feature??
-
How Safe Is Safepay?
I tried it last week, when you click on the banking log in page, safepay auto loads to its own browser. 1. how do i confirm if the safepay is safe? eg: if i want to confirm a website is secure i usually go to padlock and it will say the verified details and encryption level. Safepay just loads a separate browser which does…
-
Problem With Trying Log Into My Bank Account
Hi when trying to log into my bank account via safepay I get the following message "The security certificate for this page is not to be trusted. Safepay attempted to connect too aa.online-metrix.net, but the server certififcate appears to be issued by an entity that is not trusted by your computer. Either the has generated…
-
Wish To Remove Safepay
New topBitDefender 2013. A popup in lower right corner came up about "SafePay". I accidentallly clicked on (Ihink) "Remember". I now get a black frame SafePay interruption on every action I make on my Earthlink email website. It says BitDefender Safepay is presenting an "HTTP STATUS 503 Type Status: Description; The…