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Safepay Produced A Bsod!

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alokep
alokep
in Safepay

Safepay produced a blue-screen-of-death the forst time I tried it. I did not note down the error msg on the screen.


The BSOD brought back bad memories from the past and I have have been apprehensive about using Safepay ever since.


Anyone else experienced a BSOD using this?

Comments

  • camarie
    camarie Principal Software Developer BD Staff
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    Safepay produced a blue-screen-of-death the forst time I tried it. I did not note down the error msg on the screen.


    The BSOD brought back bad memories from the past and I have have been apprehensive about using Safepay ever since.


    Anyone else experienced a BSOD using this?


    The BSOD issue is described here: http://forum.bitdefender.com/index.php?showtopic=48376


    It has nothing to do with Safepay, it seems to be a bug in netio.sys driver.


    A Windows update is needed (the entire story is described there).


    Hope it helps,


    Cristian

  • alokep
    alokep
    Options

    My Win 7 x64 PC is always updated, especially the 2nd Tuesday of the month Windows Updates.


    I'll try SafePay again when I feel brave enough. BSOD's scare me.

  • camarie
    camarie Principal Software Developer BD Staff
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    My Win 7 x64 PC is always updated, especially the 2nd Tuesday of the month Windows Updates.


    I'll try SafePay again when I feel brave enough. BSOD's scare me.


    I'm not sure that specific update comes with regular Windows update. It could be a KB type which needs manual installation.


    Cristian

  • alokep
    alokep
    Options
    I'm not sure that specific update comes with regular Windows update. It could be a KB type which needs manual installation.


    Cristian


    Which KB# is it? I went through the other thread but could not locate the fix for this issue in thatthread.

  • camarie
    camarie Principal Software Developer BD Staff
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    Which KB# is it? I went through the other thread but could not locate the fix for this issue in thatthread.


    The KB is here: http://support.microsoft.com/kb/2664888


    You can read the entire thread here: http://forum.bitdefender.com/index.php?showtopic=48376


    Regards,


    Cristian

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