[resolved] Auto Scan Issue

coolcool1227

Whenever the system is boot up or resume from Hibernation, the pending issue for AutoScan is displayed although I postponed it permanently.

zeeeek_oooo

i have the same problem

rootkit

Hello

I will need some scan logs in this case.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day!

coolcool1227

PM sent.

rootkit

Hello

I have escalated the reported issue to our developers and the fix should be released soon.

Thank you very much for your patience Omer

Take care.

coolcool1227

Any update? The issue is not resolved yet.

coolcool1227

Still not resolved.

rootkit

Hello

Please tell me if this is reproducing with 16.20.

Thank you!

coolcool1227

Still not fixed with the latest update.

coolcool1227

Not even in the Build 16.21.0.1504

rootkit

Hello

This issue was resolved with the latest product update, 16.22.xxxx

http://forum.bitdefender.com/index.php?showtopic=35498

Thank you!