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How To Temporary Turn Off Protection In Bitdefender 2013
[how to DISABLE THE ANTIVIRUS PROTECTION in Bitdefender 2013] In order to disable the antivirus protection, please open Bitdefender and click the "Settings" button in the upper side part of the interface"; In the new window go to "Antivirus" > "Shield" tab and click on "ON" under On-access scanning. Select the time…
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Recover Files Disinfected/deleted By Bitdefender 2013
Hello, Starting with Bitdefender 2013 build 16.22.0.1534, there is a way to recover files disinfected/deleted by the product. The method can be applied if the file was deleted by the On Access Scanner or files disinfected/deleted after a scan(no matter the nature: contextual scan, system scan, device scan, etc). In order…
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*new* Button To Save Scan Log In Bitdefender 2013
With the last update 16.18.0.1406, we introduced a new button to save scan log after each scan. [how to GENERATE A SYSTEM SCAN LOG] - Before running the scan please make sure that you have the latest virus definitions downloaded via the Update module. For this you need to right click on the Bitdefender icon (the white "B")…
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Automatically Immunize Usb Devices In Bitdefender 2013
There is new way to automatically immunize all media devices plugged in the USB port. 1. Open the Bitdefender using the icon from your Desktop > go to Settings > Antivirus module > Exclusions Make the following settings for the scans: 2. From now, when you plug a device, it will prompt you to immunize the device and/or…
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Exclusions In Bitdefender 2013
[How to create exclusions for files, folders and processes in Bitdefender 2013] The steps are below and are quite simple: 1. Open the Bitdefender program > Settings > Antivirus > Exclusions 2. Add the file to the Active Virus Control exclusions: click on "Excluded processes" > add the .exe file of the software and make…
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Password Protected Items
In these cases, Bitdefender is simply notifying you that it was unable to scan certain password-protected or otherwise encrypted items, due to the fact that a password or encryption key is required to access the contents of the archives/files that are listed. In order to scan these files with Bitdefender, you will need to…
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Settings Protection Password
Hello, Please help! I am usually very diligent and careful with my passwords, but have forgotten the settings protection password for my Antivirus Plus 2013. Can anyone tell me how I may reset or recover it? I opened a support ticket with Bitdefender support more than 2 weeks ago, but have heard nothing. I contacted…
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Restart After Every Update
My laptop needs to restart several times a day because of Bitdefender updates. I can understand that locked files can't be replaced while the Pc is running but it was rare that I had to restart when I used Kaspersky. Is these restarts normal? Peter
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Not able to install “Bitdefender Antivirus free edition”
I had “Bitdefender Antivirus free edition” and it was working fine, but all of a sudden, it would not load up at boot-up. It would not appear in system tray. So, I completely uninstalled the “Bitdefender Antivirus free edition” and then uninstalled “Bitdefender Agent” and restarted the computer. When I tried to reinstall…
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Bluestacks
I followed this thread: http://forum.bitdefender.com/index.php?showtopic=35502 to fix an issue with Bluestacks Unfortunatelly, after following all steps Bluestacks still cannot be installed on a computer with Bitdefender Total Security installed. Do you have other solutions?
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Vsserv.exe Connecting To Amazon
Hi I am running Vista Ultimate and BD 2013 Total Security. I have recently tried TCPview software to have a look at what is happening with my internet connections. I notice vsserv.exe is establishing and maintaining a connection to amazonaws.com. The connection is active, with the sent/received packets count climbing while…
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[escalated] Reset Folder Options Settings After Scan
Kindly see the attachment, If the infections are found Bitdefender resets the Folder options after the Scan.
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Automatic File Deletion
" /> For some reason your antivirus is deleting shortcuts to genuine software I have installed. This is VERY, VERY annoying. I wasn't happy when it deleted Cyberlink media, or the opensource software, GIMP for image manipulation which took hours to install and which I needed for making a wedding album for my friend. Let…
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Bd Does Not Detect "opencandy" Spyware
Today I downloaded driversweeper_3.2.0.exe Desktop Bitdefender returned it as safe. In driversweeper_3.2.0.exe ... • VirusTotal ... found ... Win32/OpenCandy , Win32.Troj.Generic.a.(kcloud) , Trojan.Win32.A.Clicker.5429372 " /> • Metascan, Virusscan.Jotti and VirScan ... all detected Win32/OpenCandy only . . ** AV Eset…
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Rescue Mode Problem
Respected Sir, I m new to Bit Defender , as when i Try to enter into Rescue mode , pop up window opens up saying Yor System will Reboot, when clicking on yes one Installer with BDR install Open up & lasltly on clicking on YES again , Error Emerges saying Rescue mode encountered an error please help me with this Error
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How To Allow A Web Resource?
Hi, I use Antivirus Plus 2013, and the latest update have blocked a program i use a lot. I have tried to whitelist the program, and also the ip it tries to communicate with, but I can't get it working. Where do you allow web resources in Bitdefender Antivirus Plus 2013?
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"active Virus Control" Is Disabled
In BIS-2013 "Active Virus Control" is OFF I cannot turn it ON, the On/Off control is disabled I do have a a Custom "On-Access scanning" What alerted me to this situation is while looking for "Create a Restore Point" in Win7 Control Panel ... Control Panel> Action Center Virus protection (Important) (panel) ... there is a…
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About:blank In Google Chrome
I see lots if solutions to the about:blank problem in IE home page, but I have the same problem in Google Chrome. I have tried the usual procedures of full system scan, clearing history, cookies, cache, rebooting, etc but nothing works. Any ideas please?
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The Same Virus Keeps Coming Back
I am running BD AV 2013 on Win 7 x86 Pro. For the last month I have noticed that the same virus is infecting my .pst file. Exploit.JS.PDF.FJ is infecting the file. My scan will catch it and clean it as long as outlook is closed. If outlook is open it will quarantine the .pst. not allowing me to run outlook. But the main…
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Bitdefender Has A Conflict With Itunes
I decided to purchase BTS 2013 after reading the great reviews on its ability to battle viruses and malware. Unfortunately, I am finding that it is battling items that it should not be having problems with. I use iTunes. I download podcasts via iTunes. I am finding that when iTunes "processes the file," the download stops…
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Major Issue With Laptop, Possible Virus? Can Anyone Help Me?
Hi, I am hoping someone can please help me? last night my laptop was fine, this morning as I turned it on, the finger print login icon was missing from the login screen, so had to login with my password. After I logged in, I was instantly welcomed with a load of errors, they are: igfxtray module has stopped working windows…
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[resolved] On-access Scanning Disabled - Fails On Attempt To Fix
How can this be made to work? I have not tried to reinstall - would like to avoid that hassle. Running Vista SP2 64bit. Thanks for any advice you can offer.
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Infected Web Resource Detected
Hello, I've a problem I can not solve. Very frequently I've got the following Virus Scan Event in Total security. Infected web resource detected. The application skype.exe accesses a web resource http://go.flx.com/imp? id=....... that has been detected as infected. The web resource has been successfully blocked and your…
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Upgrading To The Latest Version Of Antivirus?
I currently have Bitdefender 2013 Antivirus on my PC, I realise there is a later version available, apart from probably some new features is it really necessary to update annually as a new version is released? My 2013 version works fine and if the security is the same for 2013 and the latest version I can't see the point…
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Pop Up Adds And Pups
i am using 2013 total security which is three license pacage. my farther was complaining about a multitude of pop ups while using !E11. ihave just returned after curing the problem. bit defender could not detect any problems. re-set IE 11 same problem. tried to install malware bytes could not. ran in safe mode :malware…
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Free Upgrade To New Bitdefender
I have just discovered Free Upgrade To The NEW Bitdefender For All Customers http://forum.bitdefender.com/index.php?act...f=313&id=42 This week I renewed Bitdefender Internet Security 2013 for 3 PCs * Am I eligible for "NEW Bitdefender" ? * How is the new version "named" (BIS 2104) ? * I assume all my settings, Firewall,…
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Add An Internet Address As An Exclusion
BD keeps giving me a warning on http://brain-test.net/braintest/eng/?data=NTAsNTA%3D. But I want to add this as an exclusion. How/where do I do this? Regards, Chuck Billow
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Command Line Scanner
Hi, I recently purchased a BitDefender Total Security and I want to automate some analysis task. Where is the command line scanner? I tried to use the typical one in C:\Program Files\Common Files\Bitdefender\Bitdefender Threat Scanner\Antivirus_******_YYY\bdc.exe but there is no bdc.exe neither bdscan.exe here. Where is…
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Bsod Bit Defender Internet Security 2013
Hello , I am getting ocassional BSOD on a Windows 7 32 bit system ant it seems to be caused by Bit Defender(caused by driver bdselfpr.sys). What should I do?
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How Data Protection Works ?
I simulated data leak, for example by putting a plain text file with Visa like numbers and passwords in Dropbox or uploaded it via Chrome to a website. These numbers are in to Bitdefender Data protection list. Bidefender did not react. I cannot see the description of the feature in the Bitdefender Help. How Data Protection…
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Getting Rid Of Ak.ssl.imgfarm.com/images
My computer has been balky lately. In my history file I see a program -- ak.ssl.imgfarm.com/images -- running every day for several weeks. Bitdefender isn't picking it up. I've removed a couple of suspicious programs, but this hasn't gotten rid of it. Is there a way I can delete this program, which seems to be running in…
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Can't Stop Rescue Mode Boot
To whom it may concern. Bitdefender rescue mode selection comes up every time I boot my computer. I want to know how to prevent my computer from continuing to boot into rescue mode. Every time I boot it goes to a screen to a screen to select between Bitdefender antivirus rescue mode or to boot Windows 7. By default it goes…
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Disable Cd Scan In Non Admin User Account. Ts 2013
Good day. I have several user accounts on my PC. I have already disabled the scan of CDs for Administrator User Account (in Exlusions tab of Antivirus Seetings) But i can't do the same in other accounts. when i run antivirus as administrator ( context menu in non admin account: "Run As Administrator") it doesn't save my…
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Compatability With Malawarebytes
I have just purchased Bitdefender Anti Virus Plus 2013, I already have Malawarebytes installed on my computer, will the 2 programs run compatible?? I am running Windows 7.
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Vsserv.exe - High Data Transfer Usage Problem
Hi, I have a new install of Bitdefender IS on Windows 8.1 (Kaspersky earlier). Sometimes B. uses over 7 MB/s of data transfer (not size). I have standard HDD, and when we add system data transfer usage to those 7MB/s the usage of my HDD is 100%. How to reduce data transfer used by vsserv.exe?
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Windows Xp Support
How long will BitDefender Antivirus Plus 2013 be supported on Windows XP SP3? According to the latest news coming out of Redmond, Washington, Windows XP will not have any more updates after 8-April-2014. And this applies to MS Security Essentials running on Windows XP SP3. _______________________ Have a nice day Amardeep