I decided to purchase BTS 2013 after reading the great reviews on its ability to battle viruses and malware. Unfortunately, I am finding that it is battling items that it should not be having problems with.
I use iTunes. I download podcasts via iTunes. I am finding that when iTunes "processes the file," the download stops and I have to restart from the beginning. I didn't have problems with this before. The only thing that has changed is the installation of BTS 2013. After doing some troubleshooting, I decided to stop the "on-access" scanning for the folder in which the podcasts are saved. After changing this setting, I have not had problems with downloading podcasts.
I believe that this a bug on BTS 2013, unless a technician could give me another alternative that does not make this folder vulnerable.
The more and more I am dealing with BTS 2013, the more inclined I am about asking for a refund. I am glad that my tech expertise allows me to figure crap like this out, but someone that is not versed on computers at all most likely is having difficulties with this software.
