"active Virus Control" Is Disabled

grayghost2

In BIS-2013 "Active Virus Control" is OFF

I cannot turn it ON, the On/Off control is disabled

I do have a a Custom "On-Access scanning"

What alerted me to this situation is while looking for "Create a Restore Point" in Win7 Control Panel ...

Control Panel> Action Center

Virus protection (Important) (panel)

... there is a message

"Bitdefender Antivirus reports that it is turned off"

- the action control [Turn on now] implies my AV is off/disabled

Do I have a problem ?

In the same panel is a link "Turn off messages about virus protection"

- what does this do ?

- I am not brave enough to click the link,

- past experience with MS Security was a total shambles requiring a clean install of Win7 to stop Windows nag messages every time my laptop was booted (cold-boot, re-boot)

I would appreciate any help

----------------------

Bitdefender Internet Security 2013

- updated today

- I believe I am entitled to upgrade anyway ? I must do it!

Win7 Home Premium 32-bit

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Comments

Rohugh

Hello grayghost,

I am surprised you are still using 2013, you should upgrade to 2015, it is free and easy to do and you can use your existing license key.

Ro.

grayghost2

Thank you Rohugh,

In the last few hours I have downloaded the necessary upgrade files as itemised in ...

... http://forum.bitdefender.com/index.php?act...f=311&id=42

Its 10:20pm here, way past my bedtime

Rohugh

I think one of us is getting a bit mixed up here greyghost.

If you want to upgrade to 2015 you need to download and run from the installation files here - http://forum.bitdefender.com/index.php?showtopic=54672 When you run the installation it will detect and uninstall your 2013 version, reboot your pc and then install the 2015 program. It should automatically apply your license.

Ro.