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"ignored, User Did Not Have Proper Access Rights"
Hello there, For some time now, after activating my BitDefender 2013 on my new computer, most of my scans have been failing, and brings up a message of "Ignored, user did not have proper access rights" in my BitDefender Log File. I can assure you that I am on an administrator account, as it is the only user in my computer.…
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Can't Boot My Pc Because Bitdefender Is Cleaning My Computer
When I tried to boot my pc it shows "The antivirus solution installed on your computer is cleaning your system." and it stucks for hours. I'm using Internet Security 2013. I can't use my PC now. How can I solve this?
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File Exclutions & Process Exclutions
I am as developer are using the latest IS2013 updates.... Currently I do not understand why the ###### all my simple tools started within my developer folder tree gets a false positive alarm. To get ride I added the "X:\Developer" folder on the file exclusions while hoping all on the tree (sub tree) gets ride of false…
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Bitdefender Try To Claen My During Startup?
Why is Bitdefender Antivirus Plus 2013 trying to clean my Pc when I turn it on? It can't clean the Pc and ask me to contact support. When I make a scan Bitdefender finds nothing. Please notice the attached file. Regards Peter
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Avast Anti Virus-a Trojan,hack?-www.avast.com
so bit defender found avast as a trojan ,hack the website i downloaded avast was www.avast.com obviously from there website, how can this be,it seems wrong, anyway this is the report pictures added
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Bitdefender And Avast ,detected As Trojan
Hello,ive using bitdefender for a long time and wanted to scan my computer with anther anti virus , i uses avast whice i downloaded from there website avast.com , i disabled bitdefender for the scan process , when i wanted to remove avast with install/unistall programms , its activate its own unique uninstall process…
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Cant Enable Autoplay
i'd very much prefer to see autoplay/autorun asking me what to do whenever i plug in my flash drives but - my bit defender showed me a warning on media autorun and i accidentally clicked and disabled my autoplay via bitdefender. and now i cant seem to re enable it. i tried turning autoplay on from control panel, i tried…
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Renewal Costs More Than New? Wtf!
Just something I noticed on their Aussie site.. New licence cost $49, but if you press renew and enter your existing key it's $59. Crazy!
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Ie11 Nag
How do you get the check to give up on nagging about IE11 being a critical update.
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Report: Bitdefender Game Mode Error
Hello! Actually, i want to report some big trouble with Game Mode. Everytime I launch DX:HR (Deus Ex Human Revolution), i have very bad mouse, sound and video lags and bugs. I occasionally discovered the source of problems, when my trial period expired and antivirus didn't work, Game Mode included. I hope this error will…
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Bitdefender Transfer
Hi, Just wondering if it is possible to transfer license from 1 computer to another. I am asking this because 1 of the 3 devices I installed bitdefender on has a broken screen (Toshiba Laptop). I live in remote islands in the Pacific and parts are mostly unavailable. This laptop hasn't been in use for a long time and it's…
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Windows 8.1 Final
Just upgraded to Windows 8.1, and am now getting on-access Scanning disabled error, it will not start. Update does not seem to be working as well: Update encountered an error.
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Autopilot Turns Off On Reboot Along With Auto Virus Scan
Each time I reboot, autopilot turns off as does auto virus scan. I tried to PM Christian, but was faced with an error. I ran the tools, and have the file ready to be sent via mediafire. Please advise.
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Trojan Heur2
Hi, I clicked on a document in an email I had received and Bitdefender flashed up a warning. I checked the log in antivirus and it listed Gen Trojan.Heur2 but said it had not been removed and was still in my computer. The help button sent me to a page to download a temporary file cleaner,this I did and ran it. I restarted…
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System Slow Down After Installing Latest Updates
I recently completed an automatic update of Bitdefender antivirus on my Windows 8 laptop. Since that install, the system has slowed dramatically. I am having particular issues attempting to use MS Word (Office 365). The program is horribly slow (I type faster than the software can display) and crashes or freezes…
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How To Perform Commandline Scanning
How to perform Command Line Scanning in 2013 version, as I could not locate the desired file "C:\Program Files\Common Files\Bitdefender\Bitdefender Threat Scanner\Antivirus_xxxxx_yyy" And what are its switches for that command?
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License Bd Av Plus
I would like to know if i buy a license on ebay for bitdefender av plus 2013 would it work for latinamerica?? Can i use a bd license in a different computer if my current one breaks?? Thanks for your answers!
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Bitfender Icon Stays Orange
I have AV 2013 which is on a Windows 7 32 bit OS laptop. The B icon (bottom right) stays orange all the time and shows as 1 issue affecting the pc. But when I try to find "the problem", everything shows as green and there is no apparant problem. Thanks for any help.
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How To Force A Stop Scan Of System
Hello; I am running Bit Defender Antivirus Plus 2013. My understanding of the literature that came with the program, together with information on these forums, is that Bit Defender is only supposed to carry out scans while the computer is idle. However, as I type this Bit Defender is chugging along at full pace, scanning…
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Autoscan - Slows Down Computer
Hi, i have an issue when autoscan is running my computer slows down. It is very disturbing, web pages loads very slow, and generally computer very slows down. Settings are default, my computer(laptop) is Samsung 350v5c-s08pl. Processor: intel i5-3210m HDD: 500GB 5200 RPM, SATA 3Gb/s How can i resolve this issue or finally…
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Windows Security Center
I uninstalled Bitdefender Free using the uninstall tool and Bitdefender Free still shows as active and up to date in Windows Security Center. I have tried several times even in safe mode and it still shows in the security center.
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Bitdefender 2013 & Autoscan
For the 1st week or so after installing BD!S 2013...the Autoscan feature was updating pretty much daily and usually reported "last scan" - "today" However..now it is behaving like my 2012...it will now add day to day the number of days until I do a full system scan. Is autoscan still sup[posed to take up to a week to…
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Bsod When Installing Bd Av Free
I just bought a new computer and read tons of amazing reviews about this product. I tried installing it twice now, and both times, I got the BSoD. I haven't done much to this computer except install the drivers + Chrome and Silverlight. I am using Windows 7 64 bit. I also found 2 files (same size) under Windows -> Minidump…
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Thunderbird Version 17.0.8 Very Slow With Bdtoolbar 7.0
I have to disable a add-on bdToolbar 7.0 to use thunderbird v. 17.0.8 for normal operation. If I turn it on so the thunderbird is very slow while typing a message. I install a trial BD internet security 2013 on two windows xp sp3 and one for windows 7 64bits. They are affected. Please give me a suggestion. Regards,
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Bitdefender 2013 + Chewing Up Resources
Since installing Bitdefender 2013 i've noticed a HUGE decline in available system resources. When my computer is idling or if I have code brewing in the background bitdefender starts hogging around 70-90% of my CPU and HDD for passive scanning. I've turned down the scanning sensitivity in the hopes that would alleviate…
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Virus Shield Service Fails To Start When Turning On Laptop
There was an update a few weeks ago that messed up my network settings and repairing Bitdefender Total Security 2013 didn't solve the problem. I had to uninstall and reinstall it. Since then the Virus Shield service fails to start every time I turn on the laptop and I need to manually start it in Services. How to fix this?
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Pagefile.sys Infected Report
Hello, I have the problem, that Bitdefender reports my Windows pagefile is infected with Exploit.PDF-JS. It only shows this when doing a single file scan/system scan. Also a full system scan doesnt find anything else. If I disable the pagefile, reboot, enable it again, reboot (file gets deleted), and scan again, it still…
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Bsod When Installing Bd Av 2013
I am having trouble installing BD AV 2013. When it installs about 10% through my computer freezes and gives me the BSOD. I downloaded from cloudsilicon.com/software. I run Windows 7 64bit. Any help would be greatly appreciated. Thanks.
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100% Cpu Usage After Update
Hi, sorry if I had a mistake by post this on the wrong section. Yesterday, I have updated my BD antivirus 2013, it shows (if I'm not mistaken) around 40MB of application update. Today, I realized that my network connection shows a lot of bitdefender connection on TCP view (picture below, sorry some info are omitted because…
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Active Virus Control
Hi, I've registered here and posted on a thread from 2009 to say thanks to the friend that pointed out the problem was in 'active virus control' (controle de vírus ativo in portuguese). It happens that I had the same securom issue when launching Batman Arkham Asylum GOTY Edition through Steam. The error was: Problem Event…