Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

Can't Boot My Pc Because Bitdefender Is Cleaning My Computer

Options

When I tried to boot my pc it shows "The antivirus solution installed on your computer is cleaning your system." and it stucks for hours. I'm using Internet Security 2013.


I can't use my PC now.


How can I solve this?

Comments

  • Hi,


    You can enter the Security Model and unstall bitdefender.


    When you start your pc,perss F8 key,keep it on 20 seconds.You will see a list to choose,and enter Security Model.


    thanks.If you still don't unserstand,please reply.