Vsserv.exe Causing Boot Degradation

thewildfoxcat

Had this same problem with the 2012 version. I really would like to not have this product slow down my start up time so significantly.

This application took longer than usual to start up, resulting in a performance degradation in the system startup process:

File Name : vsserv.exe

Friendly Name : Bitdefender Security Service

Version : 16.16.0.1341 95224

Total Time : 5179ms

Degradation Time : 2679ms

Incident Time (UTC) : ‎2012‎-‎07‎-‎16T03:51:39.718400400Z

Log Name: Microsoft-Windows-Diagnostics-Performance/Operational

Source: Microsoft-Windows-Diagnostics-Performance

Date: 7/15/2012 8:53:56 PM

Event ID: 101

Task Category: Boot Performance Monitoring

Level: Warning

Keywords: Event Log

User: LOCAL SERVICE

Computer: QuadCore

Description:

This application took longer than usual to start up, resulting in a performance degradation in the system startup process:

File Name : vsserv.exe

Friendly Name : Bitdefender Security Service

Version : 16.16.0.1341 95224

Total Time : 5179ms

Degradation Time : 2679ms

Incident Time (UTC) : ‎2012‎-‎07‎-‎16T03:51:39.718400400Z

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-Diagnostics-Performance" Guid="{CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}" />

<EventID>101</EventID>

<Version>1</Version>

<Level>3</Level>

<Task>4002</Task>

<Opcode>33</Opcode>

<Keywords>0x8000000000010000</Keywords>

<TimeCreated SystemTime="2012-07-16T03:53:56.227814300Z" />

<EventRecordID>13535</EventRecordID>

<Correlation ActivityID="{028C5A58-F800-0003-06F6-3C4E0663CD01}" />

<Execution ProcessID="1936" ThreadID="3372" />

<Channel>Microsoft-Windows-Diagnostics-Performance/Operational</Channel>

<Computer>QuadCore</Computer>

<Security UserID="S-1-5-19" />

</System>

<EventData>

<Data Name="StartTime">2012-07-16T03:51:39.718400400Z</Data>

<Data Name="NameLength">11</Data>

<Data Name="Name">vsserv.exe</Data>

<Data Name="FriendlyNameLength">29</Data>

<Data Name="FriendlyName">Bitdefender Security Service</Data>

<Data Name="VersionLength">19</Data>

<Data Name="Version">16.16.0.1341 95224</Data>

<Data Name="TotalTime">5179</Data>

<Data Name="DegradationTime">2679</Data>

<Data Name="PathLength">57</Data>

<Data Name="Path">C:\Program Files\Bitdefender\Bitdefender 2013\vsserv.exe</Data>

<Data Name="ProductNameLength">17</Data>

<Data Name="ProductName">Bitdefender 2013</Data>

<Data Name="CompanyNameLength">12</Data>

<Data Name="CompanyName">Bitdefender</Data>

</EventData>

</Event>

rootkit

Hi

Welcome to the forums.

Please follow the steps explained in the article below and send me via PM the generated log file:

http://forum.bitdefender.com/index.php?showtopic=29927

If the file is too big to attach it, upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

If you were already asked to generate the log file, disregard the message above and just post the ticket ID.

Have a nice day.