Trojan Help=gen.trojan.heur.tp.gmz@beeqq1ac - Bitdefender Total Security 2012,

Borislav
Borislav
edited July 2012 in Malware area

Cannot delete infected file. it notifies that i have the problem but with the scans etc i cant see it cant be fixed to myself but i went to the file where it is supposibly kept and then i deleted it and then I reset and then there it was again and it multiplies quickly HARD-CORE TROJAN... I don't know what to do please help??? :unsure::wacko: (i attached a sceen shot of my wall paper with the pop up but i get about 30 pop ups a minuter and its sooo annoying) i also have used other anti virus app.'s to try and help me get rid of this but i dont know what to do.... :S


PLEASE HELP...

post-107216-1342423443_thumb.jpg

Comments

  • Borislav
    Borislav

    Ok now downloading the Bitdefender Total Security 2013 (up to 3 PCs 2 years)


    Bitdefender Premium Services - Install & Configure 1 x Premium Service


    Bitdefender Premium Services - Windows Tune-Up (1 PC)


    Hopefully after this the god forsaken Trojan is gone I am sick of it

  • xxhunterxx
    xxhunterxx
    edited July 2012

    Hello trying to find time in rescue mode my computer you can find below.


    Have it marked yellow see Fig.


    post-107112-1342438096_thumb.png


    Then try once in full mode Resue virus scann perform.


    reports and then again.


    Second question why you are using AVG + Bitdefender is sufficient.


    And 2 antivirus programs do not mix.


    Besides these you are still using utorrent and then you wonder why you have viruses.


    utorrent is illegal, do not get caught.

  • rootkit
    rootkit ✭✭✭

    Hello everyone :)


    Borislav, welcome to our forums.


    You will contacted soon by one of my colleagues regarding your issue.


    @ hunterxx


    Running together another security solution near Bitdefender is not a great idea, Borislav's situation is caused by the two shields that run in the same time.


    Also, please do not recommend any other security solutions, even if they have Bitdefender engine integrated.


    Thank you!

  • xxhunterxx
    xxhunterxx
    edited July 2012
    Also, please do not recommend any other security solutions, even if they have Bitdefender engine integrated.


    Thank you!


    ok sorry my friend


    This message can not be sent because the recipient has their personal messenger disabled or they are in a member group not allowed to use the personal messenger.


    This personal message has not been sent


    Can you not live to write a Pn


    I've posted over the weekend the malware diligently BitDefender does not detect.


    Have a nice Day

  • rootkit
    rootkit ✭✭✭

    Hi :)


    I will now collect all the samples in they will all be forwarded to our labs.


    Thank you very much!

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