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I Hace Problem With Login To Mybitdefender

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when i login at "Already have an account?" it show me that Message => "an unexpected error occurred while performing this action"


when i login at "FaceBook" or "Google" it show me that Message => "Your internet connection has timed out causing the authentication to fail. Please sumbit your account information again"

Comments

  • rootkit
    rootkit ✭✭✭
    edited August 2012
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    Hello :)


    Welcome to the forums!


    Could you please send me a PM with the email address that you used to register the My Bitdefender account?


    Thank you!

  • rootkit
    rootkit ✭✭✭
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    Hello :)


    Please check your PM in about 20 minutes.


    Have a great weekend!

  • nobre
    Options
    Hello :)


    Please check your PM in about 20 minutes.


    Have a great weekend!


    exact same problem here... should I do the same thing?

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    Welcome to the forums!


    Please follow the steps from my post:


    http://forum.bitdefender.com/index.php?sho...st&p=151674


    Thank you!