-
activation code
my activation code says used but my laptop is only showing the trial period. what do i do?
-
Bought a licence and is less than 365days!!
I've bought a licence which I haven't use for few months to notice now when activate that it is less than 365days. A complete ripoff! What if you buy a licence as a gift to someone and find out that is less then a year!!
-
No Activation Email
so it's been about an hour which seems very odd and is the reason i'm posting this, does it normally take an hour? i couldn't find anything to do with resending the activation email either " />
-
Facing Problem
I purchased 5 licence of bitdefender. I thought bitdefender for andriod is free. But it cost one licence. And i want to shift my andriod licence to my laptop is it possible. Kindly help me
-
[escalated to development] Do Not Want To Log In To "mybitdefender"
Hi, I am starting to get very frustrated that bitdefender keeps popping up asking me to login to MyBitdefender. I do not wish to have data linked to my identity pasted through the internet (even if it is secured, encrypted or anything else) such that I do not want to log in. At least on a daily bases, maybe more, I have to…
-
License Key Problem
hello sir, I purchased Bit Defender antivirus plus 2013 for one PC ...... if i enter the key ... & click Register now button .. it shows ..."you have entered is currently used in the product. you cannot register the product twice with the same key"....... so give me solution for it..... pls as soon as possible......
-
I Dont Want An Account!
Is it possible to disable the "hey du you want to register an account for my bitdefender ..." I ve activated my licence and i dont want an MYBitdefender Account. Its like a free AV tool
-
Log In Problem
Hi! Good day! I need help! I am experiencing problem when trying to log in with Bitdefender 2015, getting into the My Bitdefender site is no problem. Trying to login through the program though tells me this error. Thanks in advance for anyone who can help me!
-
Cannot Activate My Account
Yesterday I've installed Bit defender total security 2013 and I tried to activate my bitdefender account, but I couldn't. I've got the actiavation email but no matter how many times I click on it, no matter how many times I resend it to myself (by asking for it) there's not a single clue of activatng my account. Can anyone…
-
I'm Not Sure If My Bitdefender Account Is Active
I just registered my bitdefender internet security 2015 and im not sure if my account is activated with my email because when i go to "account info" from the bitdefender window, it says my activation is pending even though i clicked on the link that was sent to my email to activate the account.
-
How Can I Check If My License Keys Are Valid?
I recently purchased 2 copies of BitDefender Internet Security 2014 (key only, 3 PCs 2 Years) from a eBay seller. The seller stated on his auction page that the keys were never registered and the items are brand new. How can I check if my keys are valid and never been used? ***without start the countdown Kind regards Karoon
-
Activation Still Pending
I puchased BitDefender last night, and installed on a laptop. Trying to configure parental control, and it is saying that account is pending activation.
-
Could Not Validate The Serial Number
I have a serial number for Bitdefender Antivirus Plus 2013. I want to input it on my bitdefender 2015 antivirus plus, it said "We were not able to validate the license key you entered". What should I do with my serial? I tried to PM Georgia but I can't. Please help.
-
Got To Be A Way
I am not happy with the Bitdefender user interface and I particularly dislike the annoying popup for the Mybitdefender login. I have reviewed online discussions that go back a few years and I know similar concerns expressed in this forum by Bitdefender customers are not adequately addressed. Complaints go largely…
-
Registration Error
I tried to install my brand new never opened disk and it tells me it has already been activated. it is total security 2014 and I need this resolved. I expected to have an easy time installing this program as I am not computer illiterate but when it tells me my registration key has already been activated then I need some…
-
How To Disable Mybitdefender
Hi I'm new with MyBitdefender Antivirus Plus 2013. I keep getting the MyBitdefender pop up windows displaying. How do I disable this window from popping up? Screenshot:
-
Bitdefender Account Login Problem
Hello. I am using Bitdefender TS 2013. I have 30 days trial version. The problem is that I CAN"T login into my bitdefender account. Whenever I am trying it shows "Your internet connection has timed out causing the authentication to fail. Please sumbit your account information again" Please help
-
Activate Product/registration/mybitdefender Help Please
I am new to Bitdefender and this forum. I have searched the posts and noticed that Christian is on a lot of the registration resolution ones. I tried sending a PM. I am not really sure if I initiated it correctly but I received an error stating "This message can not be sent because the recipient has their personal…
-
Regarding 3year 3pcs
Hello BitDefender, Im just bought BitDefender Total Security - 3Year & 3PCs. My question here, Is it this license key can be used for 3 different PC? Because, I only received 1 license key. How may I know if the license key has been used? Now, Im only know the validity (1095days) Thank you.
-
License Key Invalid
i bought bitdefender internet security 2013 some weeks ago. installed it registered it and was using it without any problem. suddenly with computer running i get this message ''license key invalid''. uninstalled and installed ,tried repair.nothing seems to work.
-
Automatic Renewal Refund
My credit card has been charged with automatic renewal of Bitdefender internet security 2013. I am not even using the product. Even though i created a ticket for the refund, i have got no reply. I understand that you have a 30-day limit for these things. I request you to refund me my money before the limit expires.
-
Renewel Licence
I just renewed for an additional year (via the discount renewal sale) with my current license (BTS 2013) having 89 days left. I added the renewal key and it shows separately in MY BITDEFENDER products with 365 days left and didn't ADD the new license to the current one 93+365 = 458 days. Now it seems to me I'm going to…
-
Autoscan Control Does Not Stay On
I keep thinking that my Autoscan and Update buttons should hold the on positions, but they don't. Then I get messages saying that there is a problem. When I check I find out that Autoscan has not been run for days, the same with Update. Is there some way to set them so that they will stay on? :wacko:
-
Activation Failed
Hi, I have been using BD IS for a few years now and after buying another key (eBay) I re-activated. BD 2013 has been working fine until today where it now says that my activation is invalid. I've done a search of the forum for other similar problems and found one by Noel Clover. Following that example to take the repair…
-
Account Activation
I am still not able to activate my account: okechukwu_okpere@yahoo.com Please can you technically look into it.
-
How Do I Verify If Keys Are Valid?
I recently purchased 5 copies of BitDefender Internet Security 2013 (retail box, 3 PCs 2 Years) from a eBay seller. The seller stated on his auction page that the keys were never registered and I was emailed the keys to save on shipping. How can I verify if the keys are valid? Can I be given a new set of keys to prevent…
-
"pending Activation" Account Problem
Hi, just installed Bitdefender free, and when I wanted to go in to MyBitDefender, it said my account is still pending activation. I have clicked on the email before and it redirects to https://my.bitdefender.com/en_us/my/#page=m...ror=wrong_login. I have seen the same problem resolved by an admin activating the account…
-
Bd Ts2013 Licence Merge
i was given a key for my birthday and id like it to be merged into my current subscription how do i go about to get this done?
-
Re: 10 Bitdefender Licence Keys
HI IVE RECENTLY BOUGHT 10 LICENCE KEYS FOR BITDEFENDER 2013 1 YEAR 3 USERS ON EBAY I CHECKED ONE IN MY BITDEFENDER ACCOUNT HOW DO I REMOVE IT AS I NEED TO REINSTALL IT ON A FAMILY MEMBERS COMPUTER WITHOUT THE DAYS TICKING DOWN IF YOU COULD HELP ME PLEASE THANKYOU PLUS I WOULD LIKE TO REMOVE THE EXPIRED BITDEFFENDER IN MY…
-
Unable To Register Bitdefender Total Security 2013
Hi, I am unable to register the Licence key that was bought in India for Bitdefender Total security 2013. Message Received while registration Process: The Licence key is restricted in your region and can't be used to register the product you have installed.Contact Support to get help with the Issue. Note 1)I am still…