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[resolved] Remove Unused Devices From Mybitdefender Account
Hello! I recently upgraded all my devices (PC and Android Phone) with the latest (2013) version of Bitdefender. I have several PC systems on my home running Windows 8 RTM; Windows 7 Ultimate, Windows Vista.....plus an Android ICS phone. The problem is most of these system have been reformatted some time ago and the PC name…
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Remote Access Feature Not Available
New with BitDefender 2013 products is the ability to have remote access to PC's using the MyBitdefender online console. My issue with this is that even though I am running IS 2013, I have no access to this feature. The reason is that since my license is for the 2012 product all 3 of my computers are shown in MyBitdefender…
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Registered Bitdefender To 2 Mybitdefender Accounts?
At first, I put in the wrong email address to create a mybitdefender account. So now with my correct email addressed registered, the OTHER mybitdefender account is still registered to the bitdefender on my computer. That means if someone verifies and uses the other mybitdefender account, they can use bitdefender to screw…
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Logins Being Blocked After Bd Install
I am at a loss. My software is activated with 829 days remaining. My Windows firewall is off. All my privacy control settings are off. There are no outstanding updates. Safepay is turned off. I uninstalled and reinstalled FireFox but it made no difference. I'm using Windows 7 64 bit, so my only IE option is version 9. I…
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Bitdefender Licence Key Problems And A Few Questions
let me start off by explaining the situation my friend bought Bitdefender Total Security 2013 with the 1 year up to 3 pc package (he purchased it online) and gave me one of the 3 along with his old laptop because he bought a new 1 and we we set up bitdefener for my laptop we used my email address instead of his. its…
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Mybitdefender Activation
I have had the 2012 product since the beginning of the year but never joined MyBitdefender (at least, I don't think I did). I recently installed the 2013 update and included a MyBitdefender id. Now, I frequently get a popup message saying: You are logged in as: [my correct email address] Your account is pending activation.…
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Mybitdefender Logon Reset
Hi, I have lost (the password I was given when first starting to use bitdefender doesn't seem to work) my password, when I use the "forgot password" I do in fact receive a logon reset email and it even looks like a logon reset link but it simply ends up on the logon page so I cannot reset the password and therefore can't…
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Email Change On Mybitdefender
Good Day all, First post here and it could be in the wrong spot of the forum... if so could a Mod. please move it The request i have is that i would like to change my account email that i signed up with and have verifed p_mac19@hotmail.com is the email i want changed to XXXXXXXXXX (same as this fourm account) Thank you for…
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I Hace Problem With Login To Mybitdefender
when i login at "Already have an account?" it show me that Message => "an unexpected error occurred while performing this action" when i login at "FaceBook" or "Google" it show me that Message => "Your internet connection has timed out causing the authentication to fail. Please sumbit your account information again"
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An Unexpected Error Occurred While Performing This Action
My product works fine and shows the days at the bottom...probably because I had2011 and then 2012 installed before the current 2013 Internet Security. I am getting the following error when trying to access account settings and activated safego through bit defender internet security 2013 . Error: an unexpected error…
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Registeration Problem
I get a error when i try and log in to MyBitDefender and it say i only have 23 days left when i all ready bought a code and applied it. It say it is registered but it still says i only have 23 days remaining. I sent in a email to support but i have not heard back in over a week. The error reads... (An unexpected error has…
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Mybitdefender Problem And Activation Of License
Hello, I wanted register a full version, When I enter my serial code it says registered but when I close the window nothing changes also everytime i try to login to my bitdefender I get 'An unexpected error has occurred', I can login fine using the website. Consider I have a 3 pc license. On the first pc everything was…
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Unexpected Error And 30 Day Trial?
I too am having the 'unexpected error has occurred' message. Laptop with no previous install worked fine but my main desktop had a trial version of BD 2011 on it.. When l.ogging in I get the 'unexpected error' message and when entering my activation key I get a 30 day trial. Thanks for any help, Chris
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Subcription.
I hope it will have delete button for old/expired products..
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Mybitdefender Login Problems
Hi. Am I the only one that can't seem to login to MyBD from BitDefender Internet Security 2013? When I login using an email I get the 'An unexpected problem has occurred" error and when I use google/facebook I get the "connection timed out" error.... Is there a fix that I maybe missed on these forums or anything that I…
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[resolved] Login Problem
Hello, i am new here and just testing Bitdefender, heard about all those good revews it gets, so i thought i might give it a shot, but everytime i try to login i get 'An unexpected problem has occurred', i tried using facebook/google logins but i get the connexion has reset or timed out, can anyone help me ? Thank you.
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Mybitdefender Delete
I would like to delete my MyBitdefender account so I can create a new one. How do I do this?
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Cannot Login To Bitdefender Account
I re-install this program over 10 times and i cannot log in to my bitdefender account
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Workgroup Computers Shown?
Kindly see the attachment. What are these three computers shown? What are their functions?
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Activate Your Product(registration)
I got multiple alerts to activate my product, and it would let me click on configure my account so I did to try to fix it, and it says that I have a pending email for my activation but I do not. It won't send me another email regarding the activation link to activate my product (not the product key, I don't believe). I…
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[resolved] My Bitdefender Password
Three times I've tried to reset my password in www.My.Bitdefender.com but am not able to. I keep getting this error: "An unknown error has occurred. Please try again later." I begin by entering my email in the Password Recovery screen of My.Bitdefender. I receive an email and click on the link to reset my password. The…
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Total Security 2013 Listed Twice On Dashboard
On "MyBitdefender," my computer is shown twice on dashboard. Please advise and thank you.
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[resolved] Mybitdefender Is Stuck
As you can see from image, it's going like this since yesterday, when I tried to register my BD from within MyBitdefender. I logged out several times, rebooted PC, disabled modem/router firewall, but those little blue circles are still going dizzy (I was able to register from ControlPanel)
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Bitdefender 2013 Activation Key Vs License Key
I was placed my pre-order on 15 Jun 2012 for BitDefender Total Security 2013 (3 PCs, 1 Year). There was an email sent to me on the Activation Key after I had made the payment. Just wandering is Activation Key as good as License Key? If I required where can I obtain the License Key from? But after I download and install the…
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Anti Theft Problem
When I went to MyBitdefender and clicked on Anti-theft, the device listed isn't mine. It is listed as: HOME 691 Ferguson Rd, Sebastopol, CA 95472, USA Jul 11, 2012 13:55:46 This isn't me, I don't live there, and I don't have Anti-theft installed on any computer or device that I own. Could you please explain this? What…
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Mybitdefender Service Problem
Hi, It's a common issue, Cant configure MyBitdefender Service in: Bitdefender Total Security 2013, Bitdefender Internet Security 2013 & Bitdefender Antivirus Plus 2013. 1.When I am trying to login using an Email Id ad Password, I get the Message: "MyBitdefender error Bitdefender Services are not responding.Please restart…
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I Hace Problem With Login To Mybitdefender
when i login at "Already have an account?" it show me that Message => "an unexpected error occurred while performing this action" when i login at "FaceBook" or "Google" it show me that Message => "Your internet connection has timed out causing the authentication to fail. Please sumbit your account information again"
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Changing The Default Browser
How do I change the default browser for opening MyBitdefender from the main interface? Currently it is opened in Internet Explorer and I set Opera as the Windows default browser.
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Pops Gone In 2013?
Can anyone confirm the disgusting internal popups mentioned in this thread (http://forum.bitdefender.com/index.php?showtopic=31124&st=40) have been removed from 2013, or at least an option to turn them off?? My renewal is due in 60 days and I refuse to renew while Bitdefender include SPAM in their own applications.
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Another Bug!
cant register bitdefender internet security 2013 with my 2012 interney security key