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Account Activation
Hi, I have been trying to activate MyBitdefender account for a few days now, but I am not receiving the activation email. I have triple checked my e-mail address and looked in my junk folder, but I have not received anything. I was able to re-order the e-mail once, but now I cannot find the link to do it again. Any help…
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Activation Email ...
why can't I receive the activation email ?? I've clicked the link to send an email numerous times ... checked my spam folders ... still nothing ... WTF ~!! arghhh ...
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Bitdefender Internet Security 2013 And Windows 8 Security Question?
Hi I have licences for Bitdefender Internet Security 2013 ,I also have windows 8 ,can I switch to Bitdefender Windows 8 Security and have my licenses be valid or forwarded to Windows 8 security? Thks
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My Bitdefender Updating
Hello, In "My BitDefender" account I see my previous BDIS 2013 & WIN 7 versions. Now, I run WIN 8 Pro & BD Win 8 Security. How can this be changed? Is it something I have to do? (e.g. remove device and then what?) Regards
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Activation Link No Good
My e-mail activation link only sends me to my bitdefender, nothing happens and I am still Pending activation, please help!
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Popup Asking Us To "activate Your Product"
Hi. We have Vista Ultimate and Bitdefender Total Security 2013 I have just received a popup asking me to activate our BD Total Security 2013. If anyone is curious I have attached an image of the popup. I am a little confused, we activated our product almost 9 months ago. So, whats going on, is this popup a BD error or…
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Bit Defender Activation Popup (ms Paperclip)
Every couple of days I get a pop up advising me that I need to activate Bit Defender. I did get an email with the activation url but once it is clicked on it redirects to https://my.bitdefender.com/en_us/my/?lang=e...ror=wrong_login. This activation pop up is as annoying as Microsofts Word 97 Paperclip helper. Frackin…
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Unable To Complete Registration: Activation Link Does Not Work / Resending Does Not Work
I created an account online and received the activation email and I clicked on the link and logged into the Bitdefender site, however, it still says that my account is pending activation. How do I re-activate my account? (I installed a trial version of Total Security 2013.)
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Device Not Showing In Mybitdefender
Hey everyone, I logged into mybitdefender after removing the trial and installing the full version of Bitdefender Total Security. I noticed 3 pc's that had expired licenses and i deleted those. However my new license and product do not show in my dashboard. My license is activated and showing in mybitdefender, however my…
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E-mail: 15 Days Left To Offer Bd Antivirus To Friends
Hi Bitdefender, I have just received an e-mail from you, inviting me to offer a license key to three friends. The e-mail and links looked legit: the sender is Bitdefender [bitdefender@connect.bitdefender.com] and the links are all starting with https://connect.bitdefender.com.... I have BD IS2013 running and it didn't flag…
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Game Mode
Hy I from Belgium so my englisch is not so good. Here it goes. I love playing Battelfieldplay4free, it's a good game, so is Bitdefender 2013 that i have on my comp. But... one thing keeps on driving me mad. It's the gamemode from Bd 2013 that keeps popping up in moments when you not whant to see , as a gamer. When you fly…
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Mybitdefender Login Problem
Hello, i need help! After installing Interner Bitdefender Security 2013, I can no longer log into my account using the software module. I can only log in my account using the site! The following error appears (in Portuguese): "Ocorreu um erro inesperado durante a realização desta operação" "An unexpected error occurred…
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Removal Of Account
I'm an old customer that took a break due to a new PC with another A/V software pre-installed. After reading good news in the press about BD I wanted to give it a shot again. On a "free coupon site" there was an offer for a one-year free license which worked until today. Today BD tells me "invalid license" and nothing…
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Merging Keys!
Before installing Bitdefender Internet security, I directly entered 2 keys of BIS 2013 by opening an ac in my.bitdefender.com->Products->License keys. But after installing, the keys didn't get merged. I tried registering with the 2 keys, it says successfull for both, but still shows 363 days, even after restarting PC.…
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Account Info
Can you explain Will delete my account 1 year later
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Sent Bit Defender To Wrong Email Id
hello sir..i bought Bitdefender Internet Security 2013 for my uncle and paid through debit card..but sent it to wrong email id..plz help asap..
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Add Remaining Days For License Keys
How about adding new details about remaining days/months/years for each license keys?.
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Computer Not Showing
i have bitdefender windows 8 security on laptop but its not listed on mybitdefender?
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Features Missing?
I need someone to check over my bitdefender dashboard. I believe it thinks I don't have the Total Security package purchased or fully installed but yet both aren't true.
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I Am Not Able To See My Products License Keys
hi, I have a problem to access my licence keys in mybitdefender.com. and mybitdefender says that the service unavailable. please help me to resolve them. :unsure:
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Add License Key (option)
i use my other key for my pc...and put the key (other key) that has been used for my parents pc... is it count as one user used those key? sorry for my english
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Ready To Throw In The Towel....
Is anyone else besides me beyond frustrated with the mybitdefender webpage? Some days it loads, Other days it does not Some days I have devices listed, other days not My parental controls do not work at all. You can set them but it ignores the fact that they are set. I have contacted bitdefender a few times about these…
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[resolved] Registration Problems
I saw other threads like this that ended in a fix via PM, so I tried that first, but was told I had to post in the forums... Very interesting! Anyways, here is the problem: We bought the 2 year Bitdefender Internet Security 2012, which installed fine, then upgraded to 2013 just fine. But on the initial installation, it…
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[resolved] My Bitdefender Login Prob!
Hello, I just upgraded from a trial to full version, When I enter my serial code it says registered but when I close the window nothing changes also everytime i try to login to my bitdefender I get 'An unexpected error has occurred', I can login fine using the website. Thanks for any help.
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Unexpected Error Of Login
Hey friend please please help me as i cant login to mybitdefender account from the application. I m using bitdefender total security 2013 and i m facing problem of "An unexpected error had occured" Please please help me ASAP...
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[resolved] Safe Pay Is Not Installed With Bitdefender 2013
I am using windows home premium sp1 32 bit, I installed Bitdefender 2012 Total security first, from which i upgraded to Bitdefender Total security 2013 . After installing i found no safe pay file in start menu as well as in programs file. As well as, i tried to re install or repair , nothing is helping . What should i do…
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Regarding Accesing Mybitdefender
Hello. Why MyBitdefender is running very slow ? Today , for about 10 minutes, i see only that sign spinning arround... And this problem not happened only today.
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Unable To Access Remote Controls
Again, unable to access the remote controls at mybitdefender.com.
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Bitdfender Password
Hi. I forgot my bitdefender password. How do I reset?
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Mybitdefender Email Address Change
Dear all, I already have my account at MyBitdefender site and recently I changed my personal email address. I didn't find option to change email address on MyBitdefender site. Could you please help me to do it? My MyBitdefender profile is sasa.pigac@zg.t-com.hr BUT the email address must be changed to…