My e-mail activation link only sends me to my bitdefender, nothing happens and I am still Pending activation, please help!
I am experiencing a similar problem when I to activate Bitdefender. First time I got an email with a link to activate the product. Clicked on the link and nothing appeared to happened.
Now when my computer starts up, I get the activate your product screen. When I try to activate the product, I get "MyBitdefender error: Your internet connection has timed out causing the authentication to fail. Please submuit your account information again." I do and I get the same error. Is there someone who can help me get Bitdefender activated?
Hello
You could try this option, or wait to see what tomorrow brings here on the forum.
Kind regards,
Scott
Hello handro and Read'em&weep, welcome to the Bitdefender forums!
Your both Bitdefender accounts are already active. If you are still prompted to activate MyBitdefender please follow these steps:
- bring up the Bitdefender interface
- click on "MyBitdefender" link > "Account settings"
- in the new window select "Login with another account"
- enter again your account credentials > click on ''Login to MyBitdefender"
Following this procedure restart your computer, then check if the issue persists.
Thank you
