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Upgrade Does Not Accept License
Hi, As per the advise I got from the technical support(http://forum.bitdefender.com/index.php?showtopic=44471) I upgraded my "BitDefender Internet Security 2012" to "BitDefender Internet Security 2013" from http://www.bitdefender.com/support/how-to-...r-2013-711.html. I still have about 150 days left in my BitDefender…
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2 Year Licenses Also Valid For Newer Versions, Or Not ?
Is a Bit Defender Total Security 2013, 2 year license for 3x PCs also valid for all newer versions (for example Bit Defender Total Security 2014, ...) ?
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Activate Bitdefender Is 2013
Hello. How can I activate Bitdefender IS 2013 with offline activation code (offline computer)? I can't find where it's generated?
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Locating Licenses Key For Current Subscription And Also Can U Activate Ur Anti Theft Form Another Co
i had my computer stolen on the seventh well my computer and many other things out of my truck i was wondering how i can locate my licenses key because i lost all paper work for it and any other info on how to go about finding the SOB who took it everything that was taken estimate value was 2200 bucks and i almost lost my…
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Expired Activation Code
Hello, I just purchased Bitdefender Internet Security 2013 (3PCS/1 Year) just yesterday and got it installed today. When I registered the product, it said that the codes I used were expired. Can somebody help me with this please?
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Change Key?
I'm using windows8 now, can i change key to security for win8?
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Invalid Licence Key
Hi, I have just purchased Bitdefender Internet security 2013 and when I enter the licence key it says either that it is out of date or that the licence key is for a different product??
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Cannot Access My Dashboard Using Google Credntials
I am able to activate my Sphere 2013 product on the machine, but I am unable to access my dashboard from the account link within the BitDefender program. When I attempt to authenticate with my Google account the browser authentication window attempts to download oauth2_result.json instead of logging on. I am able to login…
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License Keys, Purchase Of An Extra Year's Subscription Shows Seperate
Hi, I just renewed for an additional year (via the discount renewal sale) with my current license (BTS 2013) having 89 days left. I added the renewal key and it shows separately in MY BITDEFENDER products with 365 days left and didn't ADD the new license to the current one 89+365 = 454 days. Now it seems to me I'm going to…
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License Problem
Dear Support, I purchased bitdefender internet security 2013 1 year 3 PCs, I installed the first PC the activation was OK, on the second PC the message said that the key is already used. If I understand I have the right to use 3 PCs. Please advise. Regards.
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Shifting Of License Key To Another System
I have just installed Bit Defender Total Security 2013 on one of my PCs and planning to do the same on 2 more as I have the license for 3x PCs for a period of 720 days. If I decide to abandon one of my systems at any instance of time how can I revoke the license key from that particular system so I can register it on my…
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Activation Problem
Hi, I've install Bitdefender IS 2013 (English version) and enter the licence key. And I did want upgrade to the Turkish version, and I've uninstall english version. Everything was normal up to here! But when enter the key, I've seen are not accepted. On top of that, I re-installed the English version. But it did not accept…
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Activation Code Not Working
Hello Georgia I purchased 'Bitdefender Internet Security 2012' on 13.04.2013 in India marketed by Unistal Systems Pvt Ltd from a online megashop and they guaranteed licence for 3 pcs for 1 Year.But to my utter disappointment the BDIS Activation Code (20 character) given in the CD box is not working. Whenever I am trying to…
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Registration Problem
Hey.. I have recently purchased Bitdefender Total Security 2013 and im facing problem with the registration of the product. After typing the license key it says "We are not able to validate the license key you entered." Please help me fix this probelm. Thank you. Hope i get a reply to the solution soon.
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5-th Pc Registration
Hi, yesterday i have purchased Internet Security 2013 5 PC pack. Everything was fine untill i registered 5th pc. What is the problem? In the program it shows that license expires in 364 days (in all 5 PC it's the same), but in web site (dashboard) it shows only 30 days Evaluation fot the 5-th PC, What is wrong and how to…
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Registration Problem
A VERY ANNOYING WINDOW is popping up every night saying I have yet to register my bitdefender, something I ALREADY DID. When I check my subscription I says I have 352 days left. Also, I have only installed the program in ONE computer ONCE. Please help! Thanks!
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My Bitdefender Is Empty
despite the purchase and install of windows 8 IS on one rig and 2013 AV on another, my account is empty. It does not worry me much, but just in case... thx for helping
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No Activation Email
I've waited for over a month and still no activation email. Is there a reason why it does this?
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Bitdefender 2012 Total Update Problem
Hi Last year I bought Bitdefender Total Security 2012 (version on 3 pcs) with 2 year license .Today I found that information : http://www.bitdefender.com/support/how-to-...r-2013-711.html so I decided to update my bitdefeder to 2013 version. I just tried to upgrade following the instructions. Firstly I uninstalled 2012…
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[escalated] Easy To Access My Bitdefender!
Hi, As title, if anyone press "View reports for facebook" in SafeGo Module, they will access to "My Bidefender" easily without password. Please check it. I'm using Bitdefender Windows 8 Security. Thanks.
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License Key Expired After Renewal
I have renewed my subscription to antivirus (3 PC 2 Year)and I have downloaded and installed the latest version, Antivirus Plus 2013. I have paid via Paypal and have received my confirmation email from Digital River and so know my customer number, order number etc. I also have my Paypal receipt The confirmation email from…
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Can't See Products
Hello It's few days and my.bitdefedner.com product section still doesn't work. I can't get my Bitdefender serial number because of that and I have no antyvirus for now. E-mail support just forgot about me. Are you going to give me what I bought?
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License Key Invalid
Hi, I am seeking for help, as I facing this problem. When i open my bitdefender, it prompt out one massage, stated that my bitdefender license is invalid. What should i do to overcome this problem. Pls reply me asap. Thank you, Regards, Tung
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Auto Renewal Refund?
I have so many tech support customers I forgot who even has the product I purchased for them now. I am trying to get my money back for a product key that I am not using. Any suggestions?
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How Can I Recover My Serial Key
I am trying to put a copy of my BD on my wifes laptop and it needs the serial key number but I cant find it anywhere. How do I find it, I have looked in the email that I had received. It says it is there but I cant find it.
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Help Activating Account
Hello, I'm pretty new to bitdefender and I wanted to try the 30 day trail. However I would like to activate my account. I created and account with bitdefender and received the activation email but that doesn't work. The link in the email redirected me to "my bitdefender" main page and when I click "account settings" on…
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1 Licence = 2 Products?
Greetings. I have 2 PC one with Windows 7 and one with Windows 8. I has a licence for 3 PC's to BitDefender Total Security, but I have not yet installed it on the Windows 8 PC. After reading this thread, http://forum.bitdefender.com/index.php?showtopic=41918 I think, that I might be able to install BitDefender Windows 8…
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2013 Bitdefender Windows And Mac
hi to all from il . , purchased 2013 early ( 2011 still good 2 years from install ) and installed probably dumb should have waited . now only have the year for 2013 . should i uninstall 2013 and reinstall 2011 ? the other question is my mac , key doesnt work on the mac it says contact bitdefender . mike
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No Activation Email Received, Activation For My Email In Bitdefender
I cant receive any activation email... i am already repeating to resend an email still cant receive but when i registered in this forum(needs an activation) i received anactivation in my e-mail but in the bitdefender didnt receive any? Any solutions ????
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License Keys
I received an e mail from Bit Defender offering an extra year's subscription (to be added to the current account) for £19.99 for Total Protection 2013, which I purchased. When the extra days did not appear on my Bit defender control, I e mailed the support team for assistance. We have exchanged several e mails, and it…