Help Activating Account

audiotragedi

Hello, I'm pretty new to bitdefender and I wanted to try the 30 day trail.

However I would like to activate my account.

I created and account with bitdefender and received the activation email but that doesn't work.

The link in the email redirected me to "my bitdefender" main page and when I click "account settings" on bitdefender it just comes up with;

"your account is pending activation. Please check your email and click the activation link."

Already did this and it's still not telling me my account is activated.

Any help?

thank you in advance

EDIT:

The link in my email redirects me to;

"https://my.bitdefender.com/en_us/my/?lang=en_us/page=main.index&error=wrong_login"

mithcd

https://my.bitdefender.com/en_us/my/?lang=e...ong_login"

Perhaps your account is already activated but you need to login first?

audiotragedi

Perhaps your account is already activated but you need to login first?

Thank you for your reply. When using the activation link given, it directs me to "my Bitdefender" page which is already logged in as myself.

As for bitdefender, it actually says "Logged in as x" however it still says pending activation

Georgia

Welcome to the Bitdefender forum, audiotragedi!

Please send me a PM with the email address that you used to register the My Bitdefender account so I can check it in the system.

DO NOT POST IT ON THE FORUM!

Thank you

TopFloorDjs

im also having the same problem. i have PM'd you also.

Georgia

Hello TopFloorDjs, welcome!

Your Bitdefender account is already active.

Please try the workaround described here and post back if you need further assistance:

http://forum.bitdefender.com/index.php?sho...st&p=179154

Have a great day!