Cannot Access My Dashboard Using Google Credntials
I am able to activate my Sphere 2013 product on the machine, but I am unable to access my dashboard from the account link within the BitDefender program.
When I attempt to authenticate with my Google account the browser authentication window attempts to download oauth2_result.json instead of logging on.
I am able to login to my.bitdefender.com with all installed browsers using Google authentication: Chrome, Dragon, Firefox, & IE.
Windows 7 64-bit machine with IE10.
How do I get this machine connected to my account?
Comments
-
Hello ArcherMP,
Kindly be informed that the we released the fix for this issue since May 8th.
Please make sure your Bitdefender product is updated: right click on Bitdefender icon from system tray-near the clock-and choose "Update Now".
Let me know if the situation is solved afterwards.
Have a nice day!0
