2013 Bitdefender Windows And Mac

bristolmrd

hi to all from il . , purchased 2013 early ( 2011 still good 2 years from install ) and installed probably dumb should have waited . now only have the year for 2013 . should i uninstall 2013 and reinstall 2011 ? the other question is my mac , key doesnt work on the mac it says contact bitdefender .

mike

Georgia

Hello bristolmrd and welcome to the Bitdefender forum!

Have you contacted us via email? Please post your ticket ID.

bristolmrd

Hello bristolmrd and welcome to the Bitdefender forum!

Have you contacted us via email? Please post your ticket ID.

[Ticket ID:201303051004634 , 88 days left on current and 364 new , and neither key works on mac computer . thank you

bristolmrd

[Ticket ID:201303051004634 , 88 days left on current and 364 new , and neither key works on mac computer . thank you

i recieved an answer today and not one that i particularly cared for .it seems a mac is not considered a pc ,. even though i purchased protection for 3 pcs 1 of them can not be my mac . i thought a pc is a pc no matter which operating system drives it . that should be clarified in their advertisement .

mike

Georgia

Hello,

I notice that my colleagues from Customer Service dept. already contacted you via ticket ID 201303051004634 .

Indeed, as they already explained, Bitdefender Total Security is not compatible with Mac OS. Please click the link below to view the system requirements for this product:

www.bitdefender.com/solutions/total-security.html

(click on "+ System Requirements")

If you need additional information please feel free to post back or to reply to your existing ticket ID.

Thank you!

bristolmrd

their ad says 3 pcs and it does not say windows only . once again one of you intelligent people need to clarify to me that a computer with a mac operating system is not a pc .

mike

Georgia

Thank you for your feedback, bristolmrd!

We will keep that in mind.