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License Problem

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aelfassi
aelfassi
in Registration & others

Dear Support,


I purchased bitdefender internet security 2013 1 year 3 PCs, I installed the first PC the activation was OK, on the second PC the message said that the key is already used. If I understand I have the right to use 3 PCs.


Please advise.


Regards.

Comments

  • columbo
    columbo ✭
    Options

    Hi aelfassi, and welcome :)


    You have a couple of options, you can wait here for a bit (tomorrow morning Romanian time) for Georgia, our Tech. support mod to help you. Or, you can use an option provided in this link: http://www.bitdefender.com/support/contact-us.html


    Bitdefender is very good about getting installation glitches worked out, so no worries there :)


    Kind regards,


    Scott

  • columbo
    columbo ✭
    Options

    By the way, I forgot to mention, that the chat and phone support from the link I gave you, they are available 24/7, just so you know :)

  • Georgia
    Georgia ✭✭✭
    Options

    Hello aelfassi,


    Please let me know if the instructions provided to you via Ticket ID: 201305021034584 helped.


    If not, please post back here or reply to the email you received from us and we'll make sure to assist you in a timely manner.


    I hope you have a beautiful day.

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