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How Do I Remove Unused Key From My Bitdefender?
I have an unused Bitdefender Internet Security 2013 key in MyBitdefender that I want to remove so that my daughter may use it. Unfortunately, I d not know how to do this. Some help would be much appreciated!
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My License Suddenly Get Invalid
I have purchased bitdefender internet security 2013 with 1 year license for 3 systems. But today suddenly all my licenses got invalid. I am in middle of business day. I cannot wait for hours. Support is really bad. I need solution now. Please somebody help.
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Registration Issue
Hi! I'm unable to register the product (Bitdefender Internet Security 2013) with the provided license key. I raised a ticket and contacted support as well regarding this, but in vain. Could you please resolve this issue? Thanks!
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Product Registration
Hi, I am unable to register the Licence key that was bought in India for Bitdefender Total security 2013. Message Received while registration Process: The Licence key is restricted in your region and can't be used to register the product you have installed.Contact Support to get help with the Issue. Note: 1. I am currently…
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Please Help : Unable To Rest Mybitdefender Password
Hi, as many others in this forum : I have lost the password I created when first starting to use Bitdefender. When I use the "forgot password" I do in fact receive a logon reset email and it even looks like a logon reset link, but it simply ends up on the logon page... So I cannot reset the password and therefore can't log…
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Support Bitdefender Internet Security 2013 License For Vietzone.biz Forum
Dear, Sorry disturbing about this. I am the Super Moderator of the VietZone.Biz Forum. Task of our forum is share tips, copyrights, and many other things. I was tasked to seek funding from you. Can you partner with us to organize a giveaway program? I need a program give key of BitDefender Internet Security 2013 software…
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Registration Problem
I've installed Bit defender total security 2013 and I tried to activate my bitdefender account, but I couldn't. I've got the actiavation email but no matter how many times I click on it, no matter how many times I resend it to myself (by asking for it) there's not a single clue of activatng my account.So i had given…
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The License Key You Have Entered Is Currently Used In The Product. You Cannot Register The Product
I tried Bitdefender internet security 2013, I really liked it. So I purchased 3 Pc 2 year code, I still had a few days of trial but I got the message "The license key you have entered is currently used in the product. You cannot register the product twice with the same key" I contacted bitdefender support (They were not…
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License Renewal
I clicked "Renew" in "My Products" to take advantage of the current offer and it shows them as separate licenses, both of which have separate days remaining. Will my new days be added to my old days? Thanks, and have a blessed day. James
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Merge 3 License
Hi, i currently have 967 days remaining on my antivirus plus license. A while ago i also bought 3 license for other family members but they have now decided not to want to use them. Is it possible to add these 3 license to my current subscription? Regards.
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Activation Code For Anti Virus Plus
Hello Ive' purchased a new product of antivirus 2013 ,allready registerd the product on bitdefender site I have a closed network not connected to the internet where exactly do I look for the activation code I need to generate to install on the application? please advise
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Locked Out Of Account
Tried to login and I couldn't remember my password so I asked to reset it. After getting my link, I entered my new password and it said "Unknown error occurred, try again later" I tried getting a new link and the same thing happened. Afterwards, I started guessing what my old password could be and eventually I guessed…
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How Can I Check If My License Keys Are Valid?
I recently purchased 4 copies of BitDefender Internet Security 2013 (retail box, 3 PCs 2 Years) from a eBay seller. The seller stated on his auction page that the keys were never registered and the items are brand new and unopened and only the UPC code has been cut out. When I received my order today I noticed all the…
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Upgrade From Bd Internet Security To Bd Sphere 2013
Hi! I have an existing license of Bitdefender Internet Security 2013 (115 days left) I want to upgrade it to Bitdefender Sphere 2013. Is it possible? What should i do? Thanks.
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Early Renewal Of My License Did Not Combine Remaining Days
Hoping that there is a solution to the problem....
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Password Reset
The "password recovery" page link is sending me back to the Login to your Bitdefender Account page. Could I have the link to reset my password please.
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Problem With Registration Of The Product
Hi I have recently purchased Bitdefender Antivirus Plus 2013 and im facing problem with the registration of the product. After typing the license key it says "We are not able to validate the license key you entered" or "the license key you have entered is currently used in the product" im in trial mode i have windows xp
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Merging Keys For Bis 2013
Hi Can you help me with merging keys? I bought today 2 licenses for bis 2013 and one of them i have added key on my products page but keys did not merge. Second license( for my laptop) i have added on bis 2013 installed on laptop and everything goes succesfull-days merged. thanks for answear
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Did Not Receive The License Key
Dear team, I renew my bitdefender subscribition this year (and opt for an upgrade) I paid and got a confirmation email from avangate that my payment went through. However I did not get the license key from Bitdefender ( 4 hours ago I did that) The status from avantgate is : Payment was authorized by the bank. The order is…
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Unable To Login To Mybitdefender Via Google Account
Hello there everyone, I registered today to see if I could perhaps have some assistance accessing my account via the https://my.bitdefender.com/ domain. I installed Bitdefender last year and at the time logged in and activated the product with a Google Account. Everything worked fine at the time and I was able to access…
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Early Renewal Of My License Did Not Combine Remaining Days
I have sent 2 emails regarding this with no response so far. I need my licenses combined without any days having been removed from the new license. I see from another post that you can do this from your end.
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1pc 3 Years,now Only Less Than 1 Year Left
Why?I activate it in Feb,but now it has only 219 days left.
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Unable To Log In To My.bitdefender.com
Hi, I got troubles to log in to "my.bitdefender.com", since the last time that I was doing a configuration for parental control. I have tried different browsers and computers without success. On the adress bar it switches between "main.login" and something like "err400" after that my browser is dead! I would appreciate any…
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Upgrade From Bdts 2012 To Bdts 2013
Hi Team, I am your BDTS user from India. I tried to upgrade from BDTS 2012 to BDTS 2013. Upgraded successfully, but I am unable to use my existing license key in BDTS 2013. Look forward to your help. Thanks, Richard.
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[resolved] Remove Old Pc's From "my Bitdefender"
Hi, I've rebuilt my PC (and a VM) and also renamed them. When I've jumped into My Bitdefender the old PC's are still there reporting the old Bitdefender Install. How can I remove them from "My Bitdefender" (or any device from it that I no longer use i.e phone or tablet) Thanks! Alex
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Bitdefender Gadget Win 7
All day I've seen on my bitdefender gadget, on the left side (where the question mark is) the color blue. When I click on it i'm taken to a web page for an ad to buy Bitdefender. Is this what this part of the "Gadget" is for?
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Bitdefender Registration Problemss
Hello. I had purchased Bitdefender 2012 like 6 months ago. I saw a post on the forum that it can be upgraded to 2013 and I did so. Till now I was running bitdefender 2013 on Windows XP SP3. Recently I purchased a new RAM and installed windows 7. I tried installing bitdefender 2013 but it will not accept my key again. My…
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Registration Problem
Dear Sir/ Madam, I purchased a 3 Users Internet Security 2013 (Malaysia) recently but was unable to register with any of the license keys. Please help. Thank you Andrew
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Your Internet Connection Has Timed Out Causing The Authentication To Fail
I have downloaded the support tool and run it per your instructions in the forum. (http://forum.bitdefender.com/index.php?showtopic=29927) However, I don't see the email address you want me to send the files to. Please let me know where to send the files. The error log file is too large to attach to this message. Thanks,…
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Bought 2013 Total Security And Already Expiring?
Below I've copied and pasted the activation and expiration info from Avangate's site for my account. Activation date: May 15, 2013 Expiration date: June 05, 2014 On MyBitdefender it shows that it expires in 366 days. I'm confused.