Did Not Receive The License Key

duke9985
duke9985
in Registration & others

Dear team,


I renew my bitdefender subscribition this year (and opt for an upgrade)


I paid and got a confirmation email from avangate that my payment went through.


However I did not get the license key from Bitdefender ( 4 hours ago I did that)


The status from avantgate is :


Payment was authorized by the bank. The order is under evaluation. You will receive additional information by email concerning the order review.


My order number is :


18704102


Thanks for your help,


Loic

Comments

  • Georgia
    Georgia ✭✭✭

    Hello Loic and welcome.


    We will handle your request through ticket ID: 201307131004762.


    Thank you for posting!

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