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No Activation Email

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uniden0
uniden0
in Registration & others

I've waited for over a month and still no activation email. Is there a reason why it does this?

Comments

  • Georgia
    Georgia ✭✭✭
    Options

    Hi uniden,


    Your Bitdefender account registered with the same email used for this forum is already active and does not require further action on your part. However, if the Bitdefender product installed on the PC prompts for online activation, I recommend you to follow the steps explained in this post:


    http://forum.bitdefender.com/index.php?sho...st&p=179154


    Please don't hesitate to post back if you need more help.

  • columbo
    columbo ✭
    edited March 2013
    Options

    Hi uniden, and welcome :)


    Edit: It looks like Georgia posted at the same time ^_^ Hopefully to now be resolved :)

  • uniden0
    uniden0
    Options
    Hi uniden, and welcome :)


    Edit: It looks like Georgia posted at the same time ^_^ Hopefully to now be resolved :)


    Thank you, lol and thanks folks. I think i figured it out. I never got a download option to get it on my computer.

  • uniden0
    uniden0
    Options
    Thank you, lol and thanks folks. I think i figured it out. I never got a download option to get it on my computer.


    Sory for double posting, but it's says I'm using an evaluation version. Should I have gotten an email notification when I bought it including the key?

  • columbo
    columbo ✭
    Options

    Hi uniden :)


    See if this post helps, in what to look for: http://forum.bitdefender.com/index.php?s=&...st&p=175748


    No worries about the posting, we're here to help :)


    Scott

  • Georgia
    Georgia ✭✭✭
    edited March 2013
    Options

    Hi uniden,


    Your Bitdefender account is up, the issue here is about registering your product with the license key. I understand now.


    You can find your Bitdefender license key on the CD label (if you bought it from a retail store) or in the confirmation e-mail (if it was an online purchase).


    If you purchased online and you did not get any license key yet, please send me a PM with this information:


    1. order ID


    2. name of the online store (e.g. Eptimum, Avangate, Digital River, etc.)


    3. the email address used for the online purchase


    4. your full name used at that time


    5. the purchased product


    6. a copy of your credit card statement (if available)


    7. the last for digits of the credit card used for the purchase


    8. date of purchase

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