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[resolved] My Bitdefender Password

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pnomalley
pnomalley
in Registration & others

Three times I've tried to reset my password in www.My.Bitdefender.com but am not able to. I keep getting this error: "An unknown error has occurred. Please try again later."


I begin by entering my email in the Password Recovery screen of My.Bitdefender.


I receive an email and click on the link to reset my password. The screen opens asking for my new password and re-type the new password. I enter the new password and retype it. Then, the error message appears "An unknown error has occurred. Please try again later."


Please help me.

Comments

  • rootkit
    rootkit ✭✭✭
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    Hello :)


    Welcoem to the forums!


    Please send me via PM your email address(the one that you used to register the My Bitdefender account) and I will check the status in the system.


    Thank you!

  • pnomalley
    pnomalley
    Options

    Thank you, Christian.


    I just sent you a private message with my email address.

  • rootkit
    rootkit ✭✭✭
    edited August 2012
    Options

    Hello :)


    Please check your PM, I have sent you a new password.


    Take care.

  • rootkit
    rootkit ✭✭✭
    Options

    Hello :)


    I just received a positive feedback via PM, this issue was resolved.


    Have a great day!

This discussion has been closed.

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