Help! Autoscan Disabled Automatically!
Every day at least twice a day, in my events, a red event shows :
"Autoscan settings changed"
When I click on it it says
"Action: Autoscan was disabled"
The autoscan then seems to be disabled for anywhere from 15 minutes to 90 minutes. I did not turn off the autoscan manually, it's doing this all by itself. After that, there is a new green event:
"Autoscan settings changed"
When I click on it it says:
"Action: Autoscan was enabled"
What's happening? I'm not doing any of these things! Every couple days, I see 4-6 new red-colored notifications showing me my antivirus was disabled.
Comments
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Hi
As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.
Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.
Please check out this announcement:
http://forum.bitdefender.com/index.php?act...f=241&id=42
Thank you.0 -
Hi
As the new Bitdefender 2013 product suite was released, we would like to inform you that you benefit from a FREE upgrade to the latest version.
Apart from the fact that the 2013 suite brings lots of new features and improvements, it will most likely solve any issues that you may have encountered with your previous Bitdefender product.
Please check out this announcement:
http://forum.bitdefender.com/index.php?act...f=241&id=42
Thank you.
You know, I seem to be getting this message a lot myself, and I have the 2013 version already. I'm running windows 7 pro, 64 bit version, so I'm a little curious why I keep getting this message. Any ideas? I scan my system every now and then just to make sure it IS, in fact, getting looked at, but it would still give me peace of mind to know that I don't have to worry about it.0 -
Hi
Welcome to the forums.
Please follow the steps explained in the article below and send me via PM the generated log file:
http://forum.bitdefender.com/index.php?showtopic=29927
If the file is too big to attach it, upload it on
or
and send me a PM with the download link.
If you were already asked to generate the log file, disregard the message above and just post the ticket ID.
Have a nice day.0
