Windows 8 & Autoscan

I've upgraded to Windows 8 64-bit. Since then, Bitdefender shows that it is not set to anti-virus autoscan. When I attempt to click that button 'on' it flips right back to off. The user/auto button is also stuck on user. When I push auto, it flips right back to user.

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jdobbs876

Same situation has happened to my computer since I upgraded to Windows 8 64-bit.

rrlinker

Same problem here. Ran the repair utility and it did not fix the issue. Not sure what to do????

orion_jb2001

Same problem here. Ran the repair utility and it did not fix the issue. Not sure what to do????

same here

orion_jb2001

Thanks for the prompt support when there is major OS change, which has been well advertised early enough for developers to prepare and your program is not ready for it. <img class= " />

promise26

Thanks for the prompt support when there is major OS change, which has been well advertised early enough for developers to prepare and your program is not ready for it. " />

All Failed!! "It will resolve the next product update" hehe, one good term Bitdefender has always been saying.

orion_jb2001

Also, bitdefender 2013 does not appear to be recognizing network adaptors.....so your firewall is up the creek too!!!!

Nerph

I've upgraded to Windows 8 64-bit. Since then, Bitdefender shows that it is not set to anti-virus autoscan. When I attempt to click that button 'on' it flips right back to off. The user/auto button is also stuck on user. When I push auto, it flips right back to user.

I too have this exact same problem, running Bitdefender Total Security 2013 and Windows 8 Pro 64-bit. Can't turn on antivirus auto-scan.

Hoping this topic will be seen and an update is released promptly to fix this!

TFL1991

I have the same problem.

I upgraded from Win7 Home Premium 64Bit to Win8 Pro 64 Bit.

Autoscan function stopped working.

4dzs

Same issue for me, since updating to Windows 8 Bitdefender is stuck in yellow warning mode as AutoScan won't start. Fix please!!! <img class= " />

damiwi

I've upgraded to Windows 8 64-bit. Since then, Bitdefender shows that it is not set to anti-virus autoscan. When I attempt to click that button 'on' it flips right back to off. The user/auto button is also stuck on user. When I push auto, it flips right back to user.

Hi I had the same problem, I initially ran the BitDefender repair and this didn't fix it.

I ran the BitDefender 2013 removal tool and that didn't remove the program properly.

What I did to fix the problem is downloaded the Bitdefender setup program for my verson and ran this, Windows 8 said this program is already installed, I was prompted to repair or uninstall, so I ran uninstall first which did remove BD, I then installed it again after a restart and now everything is fine.

orion_jb2001

Hi I had the same problem, I initially ran the BitDefender repair and this didn't fix it.

I ran the BitDefender 2013 removal tool and that didn't remove the program properly.

What I did to fix the problem is downloaded the Bitdefender setup program for my verson and ran this, Windows 8 said this program is already installed, I was prompted to repair or uninstall, so I ran uninstall first which did remove BD, I then installed it again after a restart and now everything is fine.

that sounds promising. I will have to try that when back on that computer.

Nerph

Hi I had the same problem, I initially ran the BitDefender repair and this didn't fix it.

I ran the BitDefender 2013 removal tool and that didn't remove the program properly.

What I did to fix the problem is downloaded the Bitdefender setup program for my verson and ran this, Windows 8 said this program is already installed, I was prompted to repair or uninstall, so I ran uninstall first which did remove BD, I then installed it again after a restart and now everything is fine.

I can confirm this works and solves the issue.

I went to the bitdefender site, downloaded bitdefender total security 2013 (you should obviously download the product you use) through the 'Try it Free' button. After running it it told me I already had bitdefender installed and to install it would first need to uninstall my current installation. I then got the option to repair or uninstall, I chose uninstall. It uninstalled, I rebooted, then it installed again and the anti-virus autoscan seems to be functioning fine now.

columbo

Thank you Nerph and damiwi for posting your solutions

Hopefully it "sticks" after a couple of reboots, and that Bitdefender will get this figured out for future customers hassle free installs (and resolved/fixed issues).

toddwaddell

I can confirm this works and solves the issue.

I went to the bitdefender site, downloaded bitdefender total security 2013 (you should obviously download the product you use) through the 'Try it Free' button. After running it it told me I already had bitdefender installed and to install it would first need to uninstall my current installation. I then got the option to repair or uninstall, I chose uninstall. It uninstalled, I rebooted, then it installed again and the anti-virus autoscan seems to be functioning fine now.

Yep. That did the job. Thanks!!

orion_jb2001

I can confirm this works and solves the issue.

I went to the bitdefender site, downloaded bitdefender total security 2013 (you should obviously download the product you use) through the 'Try it Free' button. After running it it told me I already had bitdefender installed and to install it would first need to uninstall my current installation. I then got the option to repair or uninstall, I chose uninstall. It uninstalled, I rebooted, then it installed again and the anti-virus autoscan seems to be functioning fine now.

And also confirmed. Slight difference, got the downloaded install file to uninstall when it alerted about 2013 being already installed, however, I also downloaded the full version here;

http://forum.bitdefender.com/index.php?showtopic=35430

and reinstalled from that full version file. I did not install by downloading via the trail exe, due to previous problems using such a system. Up and working, all facets.

Jeff

Nerph

And also confirmed. Slight difference, got the downloaded install file to uninstall when it alerted about 2013 being already installed, however, I also downloaded the full version here;

http://forum.bitdefender.com/index.php?showtopic=35430

and reinstalled from that full version file. I did not install by downloading via the trail exe, due to previous problems using such a system. Up and working, all facets.

Jeff