Impossible To Finish Installation

Hello

I just updated my bitdefender subscription on PC and also registered for the mobile version on android. But I have an issue after installing the app on my galaxy S3 under jelly bean. When starting the app, I am requested to enter my bitdefender credentials, when doing so I have an error "unknown error has occurred", same issue when I try to create a new account.

Do you know what can be wrong?

Thanks and regards

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Hello,

Recently there have been some networking issues across America that might have affected also some of our service.

Could you please tell us if the problem persist even today ?

Thank you ,

Daniel.

Hello

this is working now!

Thanks

Thanks for the feedback.

Good to know things are ok now.

For any other issues please open a new topic.

Best regards,

Daniel.

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