Crysis Game Not Running

needforspeed

Hi, the Crysis game on Steam does not run. This was on event viewer:

Faulting application name: crysis.exe, version: 1.1.1.6156, time stamp: 0x00000000

Faulting module name: avcuf32.dll, version: 3.9.6339.4190, time stamp: 0x4f686604

Exception code: 0xc00000fd

Fault offset: 0x000087e8

Faulting process ID: 0x1364

Faulting application start time: 0x01cdc51213a11af8

Faulting application path: G:\Steam\steamapps\common\Crysis\bin32\crysis.exe

Faulting module path: C:\Program Files\Bitdefender\Bitdefender 2013\Active Virus Control\Avc3_00167_002\avcuf32.dll

Report ID: 51a5ddd1-3105-11e2-be7e-3085a9966ee7

Faulting package full name:

Faulting package-relative application ID:

I made the game work by adding crysis.exe in excluded processes.

rootkit

Hi

Please pack that file

G:\Steam\steamapps\common\Crysis\bin32\crysis.exe

in archive with the password infected and upload it on

http://www.sendspace.com

or

http://www.mediafire.com

and send me a PM with the download link.

We will analyze the information you sent and then reply with a possible solution in the shortest time.

Have a nice day.

rootkit

Hi

I have received that file.

Thank you for reporting this.

I've sent your request to our lab. I'll keep you up to date.

Have a nice day.

needforspeed

Thank you, Christian.

rootkit

Hello

The file is clean and the detection should be removed in a few updates.

We are sorry for the inconvenience.

Have a great day!

prutsdink

Hello

The file is clean and the detection should be removed in a few updates.

We are sorry for the inconvenience.

Have a great day!

Do you have any updates on this? i'm still experiencing the same issue when running C&C3. (with internet security 2013)

Disabling the active virus control does provide a work-around. However, I also tries to use the exclusion options without any luck.

I'm looking forward to have a real solution for this.

Cheers!