Fastsave And Coupons Powerd By Codecv - Please Help

duff916

Hi,

I have a popup in my Firefox and Chrome browsers called FastSave and Coupons Powered by Codecv. FastSave resides in the top right and Coupons Powered by Codecv resides in the lower right. They popup when I visit sites like Amazon, GameFly, Newegg and even Bitdefender.

I've tried looking for an uninstall to these popups in my Add/Remove Programs and browser addons/extention list but I found nothing. A Bitdefender scan comes up with zero infected as well as the Bitdefender online quick scan.

Any help is appreciated!

My system:

Bitdefender Total Security 2013 (up to date as of the writing)

Windows 7 x64

I've also included a couple of pics to show the popups I'm getting.

rootkit

Hello

In order to be able to further investigate the reported situation we need a bit more information from your computer as follows:

. A BDSYS log;

[how to GENERATE A BDSYS LOG]

. Save and extract the BDSYS tool to a location of your choice:

http://www.bitdefender.com/files/Knowledge.../BDSysLog_i.exe

. Make sure you close all active applications and then run "BDSysLog_i.exe"; If you receive a firewall

alert,select to Allow the application to connect;

. Click the "Create log" button to start generating the

log; A progress bar is indicating that the tool is creating the report;

. When the small window appears with the message "Log

saved" then the report is complete and a new file named "bdsyslog.zip" has appeared on your Desktop;

. Send me via PM the generated log file.

. If the file is to big for send it over PM, upload the results to one of the online file hosting servers mentioned below or use one of your own and send via PM the download link.

http://www.sendspace.com

http://www.mediafire.com

IMPORTANT:

.During this process the Real Time Protection in Bitdefender must be temporarily disabled;

.If you receive a Bitdefender Firewall alert to inform you that BDSysLog_i.exe tries to connect to the internet,then you need to select Allow;

[how to DISABLE THE ANTIVIRUS PROTECTION in Bitdefender 2013]

In order to disable the antivirus protection, please open Bitdefender and click the "Settings" button in the upper side part of the interface"; In the new window go to "Antivirus" > "Shield" tab and click on "ON" under On-access scanning. Select the time interval that suites your troubleshooting needs and click "OK". The On-access scanning should be enabled back after finishing the troubleshooting procedure.

[How to create a screen shot]

On Windows, press the Print Screen or Prnt Scrn key on your keyboard, found at the upper right of the keyboard. This key will capture the entire screen. Open up your paint program -click on "Start-> All Programs-> Accessories->

Paint". In the paint program, select File/New, then Edit/Paste. Then save the file and attach it in your PM message.

If the file is to big for send it over PM, upload the results to one of the online file hosting servers mentioned below or use one of your own and send via PM the download link.

We will get back to you as soon as the analysis is complete.

Have a nice day.