Laptop Won't Run Bitdefender Rescue Mode

Goonerdeano
Goonerdeano
in Malware area

Hi,


I currently have bitdefender 2012.


I've recently suspected that my laptop has contracted malware but am unsure of how to find it and remove. A normal virus full scan comes up with no issues so I thought I'd try running another scan in rescue mode after browsing these forums.


When I reboot the PC and press space to get the option or reboot to rescue mode through the bitdefender dashboard I get as far as choosing the options to run rescue mode or go back to windows 7.


When I select rescue mode I get the following message:


Try (hd0,0) :NTF5S:No bdr-1d01


Try (hd0,1) :NTF5S:No bdr-1d01


Try (hd0,2) :NTF5S:No bdr-1d01


Try (hd0,3) :FAT32:No bdr-1d01


BIOS: Drive-0x0, H=0, S=0


Try (fdo):invalid or null


Cannot find BDR-ld01


I was wondering can help me with this


Thanks

Comments

  • coolcool1227
    coolcool1227 ✭✭✭
    edited January 2013

    How many Harddisk drives have you installed? For Rescue Mode, Bitdefender installed some files on the root of the C Drive starting with name bdr and an image file starting with the same name. Confirm their presence, they are hidden. If they are not present, then repair your product.

  • rootkit
    rootkit ✭✭✭

    Hello :)


    Please upgrade to Bitdefender 2013 using these steps:


    http://forum.bitdefender.com/index.php?act...f=196&id=42


    Have a lovely day!

All Time Leaders

Categories

Defenders of the month - May