On-access Scanning Disabled

I have installed Bitdefender Antivirus Plus. It has one issue to fix. The issue is on-access scanning disabled. When I try to fix it it says failed.

How can I fix it?

I have run a support tool. It's at http://www.sendspace.com/file/tfdh12

XP Pro Sp3 32bit

Bitdefender Antivirus Plus 2013

No other security programs are installed

I have Uninstalled a bunch to get this installed

AND 1.67 Ghz 1.75gb of ram

Thanks,

Docfxit

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docfxit

I have installed Bitdefender Antivirus Plus. It has one issue to fix. The issue is on-access scanning disabled. When I try to fix it it says failed.

How can I fix it?

I have run a support tool. It's at http://www.sendspace.com/file/tfdh12

XP Pro Sp3 32bit

Bitdefender Antivirus Plus 2013

No other security programs are installed

I have Uninstalled a bunch to get this installed

AND 1.67 Ghz 1.75gb of ram

Thanks,

Docfxit

I have done a repair & re-boot. It didn't fix the problem.

I have done an Uninstall with Total Uninstall. I ran BitDefender_Uninstall_Tool. & A re-boot.

I have downloaded a new copy of Bitdefender Antivirus Plus downloader.

I have installed Bitdefender Antivirus Plus. It had one fix needed. It said it needed a re-boot.

After re-booting it gets stuck on the Windows XP screen.

I can re-boot with Last known good configuration.

What is hanging at the windows XP screen?

Thanks,

Docfxit

docfxit

Faulting application vsserv.exe, version 16.26.0.1742, faulting module ntdll.dll, version 5.1.2600.6055, fault address 0x00010ede.

Faulting application vsserv.exe, version 16.26.0.1742, faulting module IMSecurityAL.dll, version 0.0.0.0, fault address 0x00001f1d.

docfxit

I Uninstalled Google Crome and had it running for a minute. It was doing an update. After the update finished it gave me a BSOD Stop: 0x0000008e

It is creating a dump. Would you like to see the dump?

Thanks,

Docfxit

docfxit

After a re-boot it looks like it's running fine.

On the main screen I turned off Antiphishing, In settings, Antivirus, On-access scanning, Modify, Traffic Scan, I unchecked Scan HTTP traffic, In Actions, I checked Move files to quarantine. On the home screen I selected Update now.

After the update it said it required a re-boot. I re-booted the PC. I turned on Antiphishing, and put a check in Scan HTTP traffic. I re-booted. It appears to be working.

Georgia

I'm glad that everything is back to normal. I declare this topic closed.