Popunders
On my Firefox browser and I'm getting popups - I think these are called popunders.
Every time I click on a new page, a new ad comes up.
I have the popup blocker 'on' under 'tools'.
I've done a full scan with bitdefender internet security 2013 and it shows no issues.
I also have the firewall and antispam on.
Why isn't bitdefender blocking these popup ads??
How do I set bitdefender from stopping these things?
thank you
dave w.
Comments
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Hello
In order to be able to further investigate the reported situation we need a bit more information from your computer as follows:
. A BDSYS log;
[how to GENERATE A BDSYS LOG]
. Save and extract the BDSYS tool to a location of your choice:
http://www.bitdefender.com/files/Knowledge.../BDSysLog_i.exe
. Make sure you close all active applications and then run "BDSysLog_i.exe"; If you receive a firewall alert,select to Allow the application to connect;
. Click the "Create log" button to start generating the log; A progress bar is indicating that the tool is creating the report;
. When the small window appears with the message "Log saved" then the report is complete and a new file named "bdsyslog.zip" has appeared on your Desktop;
. Upload the results to one of the online file hosting servers mentioned below or use one of your own and post here the download link.
We will get back to you as soon as the analysis is complete.
Have a nice day!0
