anyone knows any process on how to remove this kind of virus or any program/tools that can help me out with this problems? suggestions are well appreciated thanks.
http://forum.bitdefender.com/index.php?showtopic=31476
I have used that tool already and it cannot detect a Rootkit.whistler.mbr.d so basically it can't repair such thing too.
Try Malwarebytes Anti-Rootkit, or Tdsskiller from Kaspersky Lab.
http://www.malwarebytes.org/products/mbar/
http://support.kaspersky.ru/downloads/utils/tdsskiller.exe
Hello,
In order to be able to further investigate the reported situation we need a bit more information from your computer as follows:
. A BDSYS log;
[how to GENERATE A BDSYS LOG]
. Save and extract the BDSYS tool to a location of your choice:
http://www.bitdefender.com/bdsys
. Make sure you close all active applications and then run "BDSysLog_i.exe"; If you receive a firewall alert,select to Allow the application to connect;
. Click the "Create log" button to start generating the log; A progress bar is indicating that the tool is creating the report;
. When the small window appears with the message "Log saved" then the report is complete and a new file named "bdsyslog.zip" has appeared on your Desktop;
. Upload the results to one of the online file hosting servers mentioned below or use one of your own and post here the download link.
http://www.sendspace.com
http://www.mediafire.com
We will get back to you as soon as the analysis is complete.
Have a nice day!
