1248 Items Could Not Be Scanned Due To Password Protection

shysstkille

Hi

Is there anybody here that can help me with this?,when I scanned my computer this shows up,how do I fix this?,the files are packed but it´s no password on them!,futher down I says that it´s recomended to run a contextual scan,how do I do that?

Georgia

Hello shysstkille and welcome

You can find the explanation in this pinned topic:

http://forum.bitdefender.com/index.php?showtopic=33812

and this kb:

http://www.bitdefender.com/support/Passwor...-items-422.html

The contextual scan is explained in the kb below, but please note that you will need to unzip the archives first and to provide the password:

http://www.bitdefender.com/support/How-do-...folder-863.html

Please post back if you need further assistance. Thank you.

austingrd

Or, you can also try doing the scan at safe mode. It's much faster.

Georgia

@ austingrd: Bitdefender is disabled in Safe Mode. I think you are referring to Rescue Mode:

http://forum.bitdefender.com/index.php?showtopic=31832

However, password protected archives won't be scanned in Rescue Mode either as Bitdefender would have to guess their password. Please read the information available in the above post.

@ shysstkille: Feel free to post back if you have other questions. Thank you!