Active Virus Control Won't Turn On.

Skammadix

I have already run the repair a few times as I searched and that seemed to alleviate the problem for others, however, that doesn't work for me.

I am running Bitdefender Total Security 2013 on a Windows 7 64 bit desktop machine.

Any ideas?

Georgia

Hello Skammadix,

Please let me know if the issue persists with the latest build version 16.29.0.1830

(right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

In order for the product update to be installed, you need to reboot your machine (you should see in the Events -> "Reboot required" under the Update module).

Changelog:

http://forum.bitdefender.com/index.php?showtopic=35498

http://forum.bitdefender.com/index.php?showtopic=35499

Thank you.

HDRhoads

Hello Skammadix,

Please let me know if the issue persists with the latest build version 16.29.0.1830

(right click on Bitdefender icon from system tray-near the clock-and choose "About". You should see in the left side the build number).

Hmmmm....I have the same problem with the latest build version. You mean there is no fix for this?

columbo

Hi HDRhoads, and welcome

The current build should have resolved that issue, as mentioned by Georgia's confirming the latest build. If this is still and issue for you, try running a repair, and posting back with your results: http://forum.bitdefender.com/index.php?showtopic=35489

Kind regards,

Scott

Skammadix

That is the build I am running and I am still having the issue.

Skammadix

I've done a full uninstall and reinstall and I am still having the issue.

columbo

Hello

Did you previously have a AV on your PC before Bitdefender, and did you use their uninstall tool, look for leftovers etc? Bitdefender does not get along with any bits of leftovers, and can get glitchie otherwise.

http://forum.bitdefender.com/index.php?showtopic=40982

http://www.bitdefender.com/support/removal...tware-1107.html

Kind regards,

Scott