Cannot Access My Dashboard Using Google Credntials

ArcherMP

I am able to activate my Sphere 2013 product on the machine, but I am unable to access my dashboard from the account link within the BitDefender program.

When I attempt to authenticate with my Google account the browser authentication window attempts to download oauth2_result.json instead of logging on.

I am able to login to my.bitdefender.com with all installed browsers using Google authentication: Chrome, Dragon, Firefox, & IE.

Windows 7 64-bit machine with IE10.

How do I get this machine connected to my account?

Georgia

Hello ArcherMP,

Kindly be informed that the we released the fix for this issue since May 8th.

Please make sure your Bitdefender product is updated: right click on Bitdefender icon from system tray-near the clock-and choose "Update Now".

Let me know if the situation is solved afterwards.

Have a nice day!