White Smoke By Conduit

I can't seem to easily find reference to this spyware on the Betdefender site. I have a Lenovo E430 notebook running Win7-64bit that my son accidentally installed this software onto about a week ago. It affected all 3 browsers installed - IE10, FF latest, and Chrome latest. I've tried removing manually and was unable to do so from IE and FF - seems to be gone in Chrome, but can't just live by Chrome alone.

I was previously running the MS Security Essentials product on there originally and it has been no use for this.

I purchased Bitdefender AV Plus in hopes it would detect and either remove/provide info on how to remove. It has not provided acknowledgement that this software is even installed on the system, even with a full scan. I can''t seem to find references to it on this site either.

I know there are debates about whether White Smoke is spyware, but I can tell you in my brief experience it cannot be removed easily and will not go away, slows my system down, and redirects all of my searches to somewhere OTHER than where I deliberately want to go. Maybe there is a new term that should be coined if people can't agree on this - annoyware..

Anyone have any experience with this nasty piece of software and maybe an automated way to get rid of it? If not, some sure ways to do it manually besides physically reinstalling the O/S?

Thx

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Comments

csalgau

Conduit toolbars and extensions are usually opted-in(or rather not opted-out) by users during installation, and are not usually detected.

I have not seen any particular problems removing these extensions from affected computers, so I'll have to ask you to please describe what issues you've had removing the software from your browsers and what have you tried.

Instructions for managing the affected components per browser can be found at these links.

IE10: extension and search providers management, homepage management (choose IE 7 for Windows 7 from right menu)

Firefox based: extension removal, search engine management, start page preferences

Chrome based: extension removal, search engine management, start page preferences

Hope this helps.

ozziebear

I can't seem to easily find reference to this spyware on the Betdefender site. I have a Lenovo E430 notebook running Win7-64bit that my son accidentally installed this software onto about a week ago. It affected all 3 browsers installed - IE10, FF latest, and Chrome latest. I've tried removing manually and was unable to do so from IE and FF - seems to be gone in Chrome, but can't just live by Chrome alone.

I was previously running the MS Security Essentials product on there originally and it has been no use for this.

I purchased Bitdefender AV Plus in hopes it would detect and either remove/provide info on how to remove. It has not provided acknowledgement that this software is even installed on the system, even with a full scan. I can''t seem to find references to it on this site either.

I know there are debates about whether White Smoke is spyware, but I can tell you in my brief experience it cannot be removed easily and will not go away, slows my system down, and redirects all of my searches to somewhere OTHER than where I deliberately want to go. Maybe there is a new term that should be coined if people can't agree on this - annoyware..

Anyone have any experience with this nasty piece of software and maybe an automated way to get rid of it? If not, some sure ways to do it manually besides physically reinstalling the O/S?

Thx

try AdwCleaner by Xplode. Amazing what this little program finds hiding in your browsers. I had the same problem with Conduit.