Kindly be advised we cannot cancel subscriptions or issue refunds on the forum.
You may cancel your Bitdefender subscription from Bitdefender Central or by contacting Customer Support at: https://www.bitdefender.com/consumer/support/help/

Thank you for your understanding.

On-access Scanning Disabled...

Options

Since today, August 21 2013, I'm getting a red 'B' in the quick-launch tray and an 'On-Access Scanning is disabled' error in the interface, with no way of 'fixing' or otherwise enabling the On-Access scanning...


The error occured after a BSoD. I've had some BSoD lately and sometimes I had the same BitDefender malfunction after this BSoD but a simple reboot used to do away with the problem. Now however, the problem persists...


Package is BitDefender Internet Security 2013 on a three year license with 854 days to go. Using Windows 7 64-bits.


Any advise, besides re-installing?

Comments

  • JimmyJump
    edited August 2013
    Options

    Never mind. I saw that as a licensee I had the possibility to download and install a newer version, so I did and all seems to be well now...


    Sorry for the bother.


    JJ